Banquet Captain

ESSENTIAL JOB FUNCTIONS:

This position is primarily 2nd shift working most weekends

• Check server and houseperson banquet event orders and diagrams to ensure that all information is accurate.
• Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
• Ensure uniform and personal appearance of all staff.
• Make contact with group representatives. Explain how to make contact if needed throughout the function.
• Communicate all banquet event order changes to catering or convention services office and affected departments.
• Will serve as representative for Banquet Department at EO and/or 10Day Meeting if Banquet Manager is unavailable.
• Coordinate with banquet staff set-ups, changes and time schedules for all functions.
• Present group contact with banquet check for signature at end of event.
• Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
• Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Post all banquet checks at end of day and turn in to Night Audit
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must be able to to communicate in English both verbally and in written communication.  Self-starting personality with an even disposition.   Ability to meet standards of appearance.   Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.  Must be willing to “pitch-in” and help co workers with their job duties and be a team player.