Photo of Hilton Garden Inn Merrillville, Merrillville, IN

Sales Manager

Hilton Garden Inn Merrillville

7775 Mississippi Street
Merrillville, IN 46410

124 Room Hotel
Managed By HHM Hotels
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Full-Time

Opportunity:  Sales Manager 

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Your Growth Path

Senior Sales Manager - Director of Sales – Area Director of Sales – Regional Director of Sales

Your Focus

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 
  • Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
  • Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
  • Coordinate various departments' participation in servicing accounts.
  • Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Articulate and leverage the benefits of the hotel to close sales opportunities.
  • Travel locally to conduct outside calls, promote the hotel and review competition.
  • Represent the hotel at trade shows.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform other duties as requested by management

Your Background and Skills

  • Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
  • Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context 

  • Work schedule varies and may include occasionally working on holidays and weekends.
  • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
  • Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Posted December 19, 2024

Hilton Garden Inn Merrillville

At A Glance

Located just off I-65, with easy access to downtown Chicago and Lake County, this hotel in Merrillville, Indiana is ideal for both business and leisure travelers. Business guests will be conveniently close to IBM, U.S. Steel, and NiSource corporate headquarters as well as many other local companies.

Amenities such as our on-site restaurant, comfortable adjustable beds and complimentary WiFi access help make your stay stress-free. Utilize your room’s microwave, refrigerator and coffeemaker to make your morning coffee, store cold drinks or heat up a meal. Bring your swimsuit to swim laps in our indoor heated pool at our hotel in Merrillville, Indiana. Maintain your exercise routine in the 24-hour fitness center. Plan an event in 3,500 sq. ft. of versatile function space. Use the services in our 24-hour business center to prepare for a meeting.

  • Located one block east of I-65, providing easy access to Chicago and all of Lake County 
  • Complimentary internet access 
  • 3,500 sq. ft. of meeting and event space 
  • On-site restaurant, 24-hour Pavilion Pantry®, microwave and refrigerator in each room 
  • Complimentary 24-hour Business Center