2025 Global Sales Support Placement - Glasgow

Description

We are thrilled to share this fantastic opportunity for an intern to join our Hilton Worldwide Sales (HWS) support team on a 12-month placement, specifically in the Global Request for Proposal (RFP) team. In this role you will support the team as they focus on evolving into the most sought-after partners in hospitality by freeing up seller's time, driving efficiency and governance to maximize performance and achieve results. This placement is ideally suited to a student currently undertaking a bachelor’s or master’s degree with a passion for finding efficiencies and an interest in Sales. 

From day one, our placement students are fully integrated into Team Hilton. Our placements offer vast exposure and opportunities, such as networking with senior executives, involvement in regional conferences and for some, international travel. 

Based in our Glasgow office, you will be part of a cohort of 40 Interns and take part in regular connect meetings, short assignments and feedback sessions designed to support your development. You will benefit from a centrally-located office, subsidized breakfasts, and regular social activities.  

The Opportunity

The HWS Support Team works alongside Hilton Worldwide Sales to ensure that the business needs of sales, hotels and customers are being met. HWS Support strives to be the best-in-class sales support organization in hospitality by enabling the sales process, driving efficiency & automation and governance to maximize customer performance and results globally. 

We are looking for an enthusiastic, curious, and innovative intern with a dream to think beyond the day-to-day and envision what could be.  

As an intern you will be an integral part of the Request for Proposal (RFP) team within HWS Support, coordinating the administrative, auditing, reporting, lead management, and RFP management efforts and processes of Hilton Sales’ teams. You will be working alongside the Automation team who are a key component of HWS Support. They work to identify and create automation solutions for process efficiencies and workarounds to system limitations, with an aim to increase speed to market and reduce the level of manual workload.  

Some of the more specific responsibilities you may undertake are detailed as follows:  

• Help deliver enhanced/ new processes and technical solutions to meet the needs of the business as part of the yearly HWS Global Strategy review.
• Partner with HWS for the launch of globally managed transient RFPs, including renegotiations, client decisions and audits.
• Review account requirements/strategies and identify any potential issues and risks and present alternatives for alleviating or resolving them.
• Work as the dedicated follow-up for accounts and account owners, as well as support for both customers and hotels.
• Support the creation of training programs and the management of materials for HWS and Hotel Partners
• Represent HWS and RFP Support where required to grow Internal and External Customer relationships.
• Strong problem prevention, solving and resolution skills from both analytical and conceptual opportunities.
• Have project coordination and analytical skills.
• You will immerse and familiarize yourself with processes across all segments and brands with HWS Support, in addition to RFP Transient also Project, Leisure, Perm, Government and Consortia
• Effectively manage projects by developing project plans, ensuring timely project execution of key results, working with cross-functional project team, and driving partner alignment 

Why choose us?

Embarking on our year in industry programme is a transformative journey, encompassing a structured framework of learning and development activities. Here's what you can look forward to: 

• Learning and Development: Interns have access to Hilton University to enhance their skills and contribute meaningfully to ongoing projects.
• Networking: Our interns can connect with professionals across the business, paving the way for valuable relationships.
• Feedback and Growth: Regular evaluations and feedback sessions will ensure our interns receive guidance and an opportunity to continually improve.  
• Cross-Exposure: Opportunity to gain insight into another function.
• Hilton Perks: Including our Go Hilton TM Travel Program, which provides you with access to heavily reduced hotel room rates for you, your family & friends.
• Salary & Benefits: £24,000 Gross PA & private healthcare.

What are we looking for?

• First and foremost, Hilton is a hospitality company, and we are looking for individuals with a strong sense of alignment to our culture and values.
• Must be a current bachelor's or master’s student with a required 12-month year in industry placement as part of your degree.
• Must be studying a degree with a focus on Hospitality, Business/Marketing management or Technology.
• Must be able to start on the 7th July 2025, to work full-time for a 12-month duration.  
• Must be eligible to work in the UK. If you are a non-UK national, without EU Settled or Pre-Settled Status then you will need to be studying at a UK university to be eligible to undertake a placement here.  
• A positive, can-do attitude.
• A candidate with good working knowledge of HTML, CSS and JSON, and a pro-active and organised approach is highly sought after for this role.
• Exceptional attention to detail is a must for this role.    

What is it like working for Hilton? 

Hilton is one of the world's largest and fastest-growing hospitality companies, with 24 distinct brands and over 8,000 locations.

We have recently been ranked by our employees as #1 World's Best Workplace awarded by Great Place to Work & Fortune.  

We value and celebrate our team members diversities and individualism and foster a culture of belonging across our organisation. Joining Hilton will give you the opportunity to contribute to our rich culture and give back to the community. Our Team Member Resource Groups in UK focus on Abilities, Generations, Pride, Women’s and Ethnic representation. You can find details on our Culture page. 

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of the role. Please contact us to request accommodation.  

CORPORATE PLACEMENTS (hilton.com)

Selection Process

Please apply now, applications close on Sunday 3rd November 2024. We receive a volume of applications, therefore please bear with us whilst we process your application as we want to ensure that each applicant is given the consideration that they deserve.  

If successful in your application, you may be invited to complete a digital one-way video interview and an online assessment, this allows us to learn more about you and whether this placement might be a great fit! So please do look out for our email updates and we encourage you to complete each next step as soon as possible. The EMEA Graduate Recruitment Team will then contact you and inform you of your outcome. 

Good luck, we are looking forward to meeting you!