Breakfast Food and Beverage Supervisor

Description

WELCOME TO A WORLD OF OPPORTUNITIESAT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. 

Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

A World of Rewards:

• Hourly rate of £14.04 plus estimated annual service charge of £4,000 to £5,000
• A global travel program for team members
• Meals whilst on duty
• To be part of a fabulous team

The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of: 

• The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub 
• The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside 
• The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques 
• The Orchard, for afternoon teas and lighter meals 
• The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.
• Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.

A Breakfast Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

 Travel:

• St James Park Tube Station – District & Circle Line – across the road
• Westminster Tube Station – Jubilee Line (4 Mins Walk)
• Victoria Station (8 Mins Walk)
• Waterloo Station (10 Mins Walk)