Dock Attendant

Opportunity:  Dock Attendant

 Provide a high level of customer service to dock guests in accordance with established guest service and sustainability standards.

Potential Career Path

Dock Master

Essential Job Functions

• Make charter fishing reservations.
• Greet prospective customers and provide information regarding fishing charters, pricing, and fishing vessel limitations.
• Assist boaters in reserving slips in accordance with their and their vessel needs, i.e. proper slip size pursuant to size of vessel, finger dock if needed, proper amperage. 
• Communicate with incoming Vessel Owners via 2-Way VHF radio equipment in accordance with the rules and procedures set forth by the Federal Communications Commission.
• Greet and assist marina guest vessels at their assigned slips in docking, tying, and fendering their vessels with consideration of tides, and with Marina personnel safety in mind.
• Ensure that utility lines (power, water, cable TV) are properly connected to guest vessels. 
• Continually observe, monitor and operate the Fuel Dock in a safe manner within established policies regarding safety, sanitation and accident prevention keeping dock area clear of non-fueling boats.
• Promptly and swiftly respond to fuel spills or accidents, immediately reporting any incident to Dock Master and Director of Operations. 
• Report danger or damage to marina dock, dock slips, or dock electrical boxes and report it to Dock Master.
• Assist with tracking inventory needs associated with the Marina Fuel Dock: i.e. ice, oil supplies, absorbent pads, and fuel spill materials.
• Make cash drops; ensure that all credit card receipts, cashier audits and house status reports are turned in and prepare daily fuel reports.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• High school diploma or equivalent
• Knowledge of placing, tying, and fendering docking vessels in consideration of tides.
• Knowledge of local waters/waterways and fishing is a plus.
• Boating experience or previous dock hand experience a plus.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching.
• Must be able to swim. 

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It