Room Attendant

Lone Star Court is located in Austin, TXand is a pillar of the community.  Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests.  We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

JOB SUMMARY: Clean and service all occupied or vacant rooms according to hotel standards

Shift requirements:

We are currently looking for morning and evening shifts, weekdays and weekends. 

Physical Requirements:

1. Standing/Walking: Frequently. Walking up to two miles per day on cement, tile, asphalt, and carpet.
2. Crouching (Bend at knees): Frequently. While cleaning guestrooms.
3. Stooping (Bend at waist): Frequently. While cleaning guestrooms.
4. Twisting (Knees/waist/Neck): Loading and unloading linen.
5. Climbing: Occasionally. Climbing to the top shelves in linen rooms.
6. Reaching (Overhead/extension): Frequently. For irons, ironing boards, and linen shelves.
7. Handling/Grasping: Frequently. Handling linen, trash, and guest cleaning supplies.
8. Pushing/Pulling: Average weight frequently 50 lbs. 
9. Lifting/Carrying: Average weight frequently 20 lbs. 

Working Environment:

Working interior and exterior of hotel.

DUTIES & FUNCTIONS:

1. Thoroughly clean and restock guest rooms in accordance with hotel standards
2. Set-up VIP rooms as assigned
3. Attend required meetings
4. Keep work areas clean and organized
5. Be extremely courteous to all customers and fellow employees
6. Report unsafe conditions to your supervisor immediately
7. Maintain hotel equipment in proper working conditions.
8. Any other duties assigned by your immediate supervisor

Qualifications:

• Hotel Operations or Customer Service experience preferred
• Communicates effectively with others
• Works productively with a team
• Effective multitasking skills
• Composure and patience under pressure
• Skilled in working with multiple computer programs

BENEFITS:

• Medical, Dental, Life insurance
• Paid Time Off 
• Paid Community Service Days
• Click here to learn more

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

Valencia Hotel Group has been named in Newsweek’s list of America’s Greatest Workplaces in these categories:

America’s Greatest Workplaces for Women 2024

America’s Greatest Workplaces for Job Starters 2024