Kids Club Attendant | Hilton Salwa

Description

A Kids Club Attendant is responsible for ensuring the smooth and efficient operation of the Kids Club and that all rules and regulations of the facility are adhered to.  

What will I be doing?

• Assists the team in the day to day running of the kids club operations and resort activities
• Completes admin tasks such as scheduling and maintenance reporting etc
• Conducts training for team members
• Providing information to guests and ensuring a fun and safe environment for all children aged 3-12 years, by following the Kid's Club operational childcare standards, policies, procedures and health guidelines.
• Ensuring that the Hilton brand standards are followed and being responsible for supervising guests and children, in addition to ensuring that reception protocols are followed with regards to entry and exit procedures and payments are made where necessary.
• Facilitating the daily activity schedule along with babysitting, birthdays, parties and event bookings along with any other related tasks as designated by the Management.

Requirements

What are we looking for?

A Kids Club Attendant serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Knowledge of paediatric CPR / first aid and emergency medical procedures. 
• Must be comfortable, calm and confident in working with children of all ages
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts 
• Computer literate 
• Must have excellent customer service skills and be detail oriented. 
• Must be flexible and adapt easily. 
• Excellent interpersonal, organizational and professional skills. 
• Ability to handle multiple tasks. 
• Ability to think and respond quickly to issues or guest needs. 
• Excellent communication skills (English)
• React calmly and effectively in emergency situations.

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.