Join our team today! We are looking for a hard-working and enthusiastic Guest Service agent to join our team!
445 Pittsfield Road
Lenox,
MA
01240
Career advancement and same day pay through our DayForce Wallet App!
Join our team today! We are looking for a hard-working and enthusiastic Guest Service agent to join our team!
Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.
We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.
This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.
We offer our eligible Associates a number of benefits to enhance their health and well-being:
For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.
EOE/M/F/D/V
In the heart of the Berkshires, we’re three minutes from downtown Lenox. Tanglewood, Berkshire Medical Center, and Edith Wharton's, the Mount, are within six miles. The Norman Rockwell Museum is nine miles away and the Colonial Theatre is a seven-minute drive. Enjoy free WiFi, our indoor pool, and our fitness center. Pets are welcome.