7775 Mississippi Street
Merrillville,
IN
46410
Opportunity: Operations Supervisor
Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times.
Potential Career Path
Front Office Manager Assistant General Manager General Manager
Essential Job Functions
Manage the operations of the front office to ensure an optimal level of service and hospitality are provided to the hotel customers.
Coordinate with department managers when necessary to ensure optimal functioning of the hotel.
Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
Monitor and maintain the front office systems and equipment to ensure optimum performance.
Supervise night audit functions, and perform audit in absence of the night auditor.
Be aware of emergency procedures and take full responsibility in emergency situations.
Position Requirements
Work Environment and Context
What We Believe
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
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HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Located just off I-65, with easy access to downtown Chicago and Lake County, this hotel in Merrillville, Indiana is ideal for both business and leisure travelers. Business guests will be conveniently close to IBM, U.S. Steel, and NiSource corporate headquarters as well as many other local companies.
Amenities such as our on-site restaurant, comfortable adjustable beds and complimentary WiFi access help make your stay stress-free. Utilize your room’s microwave, refrigerator and coffeemaker to make your morning coffee, store cold drinks or heat up a meal. Bring your swimsuit to swim laps in our indoor heated pool at our hotel in Merrillville, Indiana. Maintain your exercise routine in the 24-hour fitness center. Plan an event in 3,500 sq. ft. of versatile function space. Use the services in our 24-hour business center to prepare for a meeting.