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Convention Services Manager

Hilton Raleigh North Hills

3415 Wake Forest Road
Raleigh, NC 27609-7330

333 Room Hotel
Managed By Driftwood Hospitality Management

Hilton Honors Perks

Full-Time

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

A Convention Services Manager is the business brain behind the party action. That’s you! While you LOVE a good party, you understand and love even more, the myriad details that ensure smooth operations for your team and pleasant memories for guests, then our Convention Services Manager position may be just the opportunity to take your career to the next level.

As Convention Services Manager, you will  

  • Oversee service operations to ensure guests have the ultimate experience, enabling the brand to shine and your department to beat financial goals.
  • Be responsible for full range planning and department daily operations, including budget oversight. Provide input to enhance processes that heighten guest experience and improve financial results.
  • Interpret Banquet Event Orders to ensure event details, staffing and menus are clearly communicated and orchestrated to delight guests.
  • Create an environment that’s engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.

Fundamentals

One to two years of post high school education, with two to three years in a related position. Advanced knowledge of catering, food and beverage, and the hospitality profession is required. Effective verbal and written English communication skills are required, with a second language helpful. This position occasionally requires the ability to lift and carry up to 50 pounds.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Posted September 9, 2024

Hilton Raleigh North Hills

Stay near North Hills shopping and dining

We’re less than two miles from North Hills shopping and dining. Downtown Raleigh, the North Carolina State Capitol, and the North Carolina Museum of Natural Sciences are within 10 minutes. Our free shuttle will take you to and from North Hills and Raleigh-Durham International Airport, 14 miles away. Enjoy our indoor pool, fitness center, and free WiFi.