1080 Uptown Park Blvd.
Houston,
TX
77056
JOB SUMMARY
Answer internal and external telephone calls in a friendly and courteous manner, direct calls through the hotel switchboard. Input wake up calls and messages in to the system, retrieve messages as requested. Actively coordinate communications within the hotel including emergency procedures, alarms, life safety, natural disaster, and shuttle van services, acting as a liaison to all appropriate local Emergency Services.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
KNOWLEDGE, SKILLS & ABILITIES:
Computer skills - Word, ppt, excel required.
PHYSICAL DEMANDS
We welcome you to Hotel Granduca in Houston. Let your senses be swept away from the city bustle and immerse yourself in our Tuscan-inspired hideaway. Inspired by the 16th-century palazzo of the Granduca of Monfallito, Hotel Granduca holds 122 suites, all recently updated to offer a lush and distinctive stay for the modern traveler.
Our suites offer sophisticated comfort in a serene environment. Recently renovated accommodations feature new carpeting, furniture and updated lighting, along with signature touches that impart the feeling of a charming Italian villa.
Sip a cocktail in our luxury lounge. Enjoy a complimentary ride in our Granduca Maserati to nearby destinations. Experience ‘High Tea’ with an Italian spin.