Restaurant Server (PM)

POSITION PURPOSE: 

Serves meals to guests in dining establishment - Eterie!

ESSENTIAL FUNCTIONS: 

• Presents menu, answers questions, and makes suggestions regarding food and service.
• Provides beverage service within 3 minutes from time guest was seated.
• Writes order on check or memorizes it within 3 minutes from time seated.
• Relays order to kitchen and serves courses from kitchen and service bars.
• Garnishes and decorates dishes preparatory to serving.
• Serves guests meals within the 20 minute time period.
• Completes a check back within 2 minutes after guests receive meal.
• Team Member makes every effort to obtain guests name and use it during the meal.
• Observes guests to respond to any additional requests and to determine when meal has been completed.
• Totals bill and accepts payment.
• Team Member is in full uniform (including name tag) at all times.
• Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined..
• Clears and resets tables at conclusion of each course and completely resets table when guest departs.
• When approached with a problem, team member will empower himself/herself at all times to assist guest in resolving the problem.
• Team Member will become a resident expert on in-house information along with local information to assist guest when questioned. 
• Completion of all opening, running (during service time), and closing side work assigned each shift.
• Assist co-workers when needed throughout the shift.
• Requests identification from customers when legal age is questioned.
• Use of proper serving procedures as outlined in the certification/training program.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Education: 

High school diploma or general education degree (GED); or equivalent combination of education and experience.

Experience: 

One to three months related experience and/or training.

Benefits

• Comprehensive Benefits Package (medical, dental, vision and more)
• Holidays
• Vacations/Sick/Personal Days
• 401(k) - Employer Match
• Hotel and F&B Discounts
• Career Development/Training Opportunities/Growth