the smiling face of hospitality...front and center
2111 South Arlington Heights Road
Arlington Heights,
IL
60005
the smiling face of hospitality...front and center
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
You'll be blown away by the "Windy City" when you stay at the Holiday Inn Express® Chicago - Arlington Heights hotel, where you can have your cake and eat it, too. When business calls, the hotel's guests are near Chicago O'Hare International Airport (ORD) and just a short train ride from Chicago itself, but at night, they can retire to our hotel's quiet environment in Arlington Heights, IL.
Business travelers don't always have to commute to Chicago. The offices of UOP/Honeywell, the OSHA Training Institute, ADP, Robert Bosch and Intertek offices are all located just minutes from the hotel. The hotel's location near Chicago O'Hare International Airport also helps us provide free shuttle service to the airport from 07:00 to 2200 Monday -Friday Sat/Sun 5P-10P Not available on Holidays, & nearby areas.
Attractions around the hotel's area in Arlington Heights, IL abound. The Metropolis Performing Arts Centre hosts musical and theatrical performances throughout the year. The nearby Mitsuwa Marketplace (next door) draws in those who are looking for authentic Asian groceries and delicacies, as well.
Whatever the reason for your visit, you can rest assured that you'll enjoy a quality stay. Free Wi-Fi access helps you stay connected, while a free hot breakfast gets your day off on the right foot. Make your reservation today to enjoy our Chicago - Arlington hotel!