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F&B Attendant

WarHorse Gaming Omaha

6303 Q Street
Omaha, NE 68117

Casino
Managed By WarHorse Gaming Lincoln
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Full-Time

Summary

Summary Description

 The Food & Beverage Attendant is responsible for creating the overall guest experience, taking, and filling food/beverage orders, completing side work, maintaining health code standards, and providing excellent customer service for our guests as defined by outlet standards. Pay starts at $15/Hr.

Essential Job Functions/Duties

List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.

  • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
  • Provides prompt, efficient, and friendly quality service to all guests of the casino.
  • Complies with cash-handling procedures.
  • Maintains current and accurate knowledge of all menu items.
  • Reviews with guest all food and beverage items to ensure accuracy of order.
  • Learns guests’ preferences and make recommendations based on preferences.
  • Cleans and organizes workstations according to department standards and health requirements.
  • Must comply with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations.
  • Attends periodic meetings and training sessions.
  • Provides outstanding customer and employee service at all times.
  • Always present oneself with a neat and clean appearance.
  • Performs other duties as assigned.
    Job Specifications
  • Must be 19 years or older.
  • High school Diploma or education equivalent required.
  • Previous server and customer service experience preferred.
  • Ability to interact with mobile devices and touch screen technology.
  • Demonstrates commitment to guest service excellence and ethical conduct.
    Benefits Start Day 1!
  • Health, Dental & Life Insurance 
  • 401K Investments .
  • Flexible Spending 
  • HSA 
    Core Competencies
  • Collaboration Skills
  • Guest Focus
  • Communication Proficiency
  • Flexibility
  • Problem Solving
  • Ethical Conduct
  • Stress Management/Composure

    TRAVEL REQUIREMENTS: Travel is not required for this position.

    Work Hours

    Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

    Certification Requirements

    Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

    Gaming License Required? Ability to secure and maintain NE Gaming License.

    Other Certifications? Food Handler, ServSafe Certification, TIPS Alcohol Certification

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

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    Posted November 3, 2024

    WarHorse Gaming Omaha

    WarHorse Gaming is a division of Ho-Chunk, Inc., the award-winning economic development corporation of the Winnebago Tribe of Nebraska. WarHorse Gaming operates the WarHorse Casino in Lincoln (now open) as well as the WarHorse Casino, in Omaha. Click here for our latest news!

    Both are in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). WarHorse Gaming will also operate WarHorse Casino in South Sioux City (opening TBD).

    WarHorse Sportsbook Omaha currently features simulcast racing, and in-person sports betting.

    WarHorse Omaha is excited to share our latest construction updates! Our high-end casino currently features over 400 slot machines, simulcast racing, and in-person sports betting. Our future casino will offer over 1,100 slots and nearly 30 table games.

    Our restaurant provides a quick service menu which includes burgers, chicken, wraps, breakfast items and other apps & finger foods.  We also feature a full-service bar. Non-alcoholic drinks are complimentary.

    We provide over 400 parking spots onsite, and a shuttle circling the lot to take customers from their car to and from the casino.

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