2025 Corporate Hotel Operations - Openings Placement

Description

We are thrilled to share this fantastic opportunity for an intern to join our Europe, Middle East & Africa (EMEA) Opening & Transition team. As the EMEA Openings & Transitions intern, you will support with a range of administrative and operational activities. It is a great opportunity to experience hotel openings & conversions milestones both from an operational and corporate side of our business, and you will gain exposure to numerous different projects. 

From day one, our placement students are fully integrated into Team Hilton. Our placements offer vast exposure and opportunities, such as networking with senior executives, involvement in regional conferences and for some, international travel.  

Based in our EMEA headquarters, Watford, you will be part of a cohort of 40 Interns and take part in regular connect meetings, short assignments and feedback sessions designed to support your development. You will benefit from a subsidised restaurant, a games area and a free in-house gym.   

The Opportunity

As the EMEA Hotel Openings & Transitions intern you will support the team with a range of administrative and operational activities. This position will centrally support the openings & transitions processes, agnostically for all hotels, with key responsibilities being:   

• Day-to-day execution of prioritized initiatives to support onboarding of new hotels. 
• Complete regular pre openings tasks, support the new hotel onboarding process, reducing the timeline of the opening process, ensuring hotel teams are focusing on property specific onboarding milestones. 
• Support the hotel’s commercial and operational readiness. 
• Regularly update and refresh support materials, hotel facing documents and tutorials, knowledge articles and processes to ensure these always reflect the latest brand voice and positioning, cross functional opening tasks.  
• Support the Senior Manager and Director of Openings & Transitions Central Services with the hotel transition process. 
• Support the Senior Manager of Openings & Transitions Central Services with administrative tasks.  
• Own and deliver a number of projects, monitoring and presenting findings back to the team.  
• This placement will work with the wider Brands & Central Operations team and in particular with the Brand Performance Support EMEA team.  

You will also predominantly provide support for activities including:   

• Daily support of hotels in pre-openings/transitions.  
• Complete pre-opening/transition tasks & milestones on behalf of hotels.   
• Ensure process timelines are met and all objectives are delivered on time for a successful opening/transition.   

You will also be involved in content activities, including supporting the team with video tutorials, fact sheets and similar product solutions made available to our hotels. As well as planning & organising activities, including, planning daily, weekly, monthly and quarterly openings & transition support schedules and engagements. Travel may be required for internal meetings and some hotel openings.    

Why choose us?

Embarking on our year in industry programme is a transformative journey, encompassing a structured framework of learning and development activities. Here's what you can look forward to:   

• Learning and Development: Interns have access to Hilton University to enhance their skills and contribute meaningfully to ongoing projects.  
• Networking: Our interns can connect with professionals across the business, paving the way for valuable relationships.  
• Feedback and Growth: Regular evaluations and feedback sessions will ensure our interns receive guidance and an opportunity to continually improve.   
• Cross-Exposure: Opportunity to gain insight into another function.  
• Hilton Perks: Including our Go Hilton TM Travel Program, which provides you with access to heavily reduced hotel room rates for you, your family & friends.  
• Salary & Benefits: £24,000 Gross PA & private healthcare. 

What are we looking for? 

• First and foremost, Hilton is a hospitality company, and we are looking for individuals with a strong sense of alignment to our culture and values. 
• Must be a current Bachelor’s or Master’s student with a required 12-month year in industry placement as part of your degree.   
• Must be able to start on the 7th of July 2025, to work full-time for a 12-month duration.   
• Must be eligible to work in the UK. If you are a non-UK national, without EU Settled or Pre-Settled Status then you will need to be studying at a UK university to be eligible to undertake a placement here.
• The ideal candidate will have at least an interest in the hotel/hospitality industry. 
• Excellent communication and presentation skills. 
• Exceptionally organized and comfortable prioritizing tasks and working to deadlines. 
• Additional EMEA language skills would be advantageous, although not essential.  

What is it like working for Hilton?

Hilton is one of the world's largest and fastest-growing hospitality companies, with 24 distinct brands and over 8,000 locations. 

We have recently been ranked by our employees as #1 World's Best Workplace awarded by Great Place to Work & Fortune.   

We value and celebrate our team members diversities and individualism and foster a culture of belonging across our organisation. Joining Hilton will give you the opportunity to contribute to our rich culture and give back to the community. Our Team Member Resource Groups in UK focus on Abilities, Generations, Pride, Women’s and Ethnic representation. You can find details on our Culture page.  

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of the role. Please contact us to request accommodation.   

CORPORATE PLACEMENTS (hilton.com)

Selection Process   

Please apply now, applications close on Sunday 3rd November 2024. We receive a volume of applications, therefore please bear with us whilst we process your application as we want to ensure that each applicant is given the consideration that they deserve.   

If successful in your application, you may be invited to complete a digital one-way video interview and an online assessment, this allows us to learn more about you and whether this placement might be a great fit! So please do look out for our email updates and we encourage you to complete each next step as soon as possible. The EMEA Graduate Recruitment Team will then contact you and inform you of your outcome.  

Good luck, we are looking forward to meeting you!