Photo of AC Hotel Pleasanton, Pleasanton, CA

Restaurant Server

AC Hotel Pleasanton

5990 Stoneridge Mall Road
Pleasanton, CA 94588

170 Room Hotel
Managed By HHM Hotels
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Compensation: $16.00 to $17.00 per hour, Full-Time

Opportunity:  Restaurant Server

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards. 

Your Growth Path

Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager

Your Focus
  • Take food and beverage orders and place orders in the point of service system.
  • Ensure overall guest satisfaction.
  • Set and clear tables in dining areas.
  • Stock service stations with items such as ice, napkins, or straws.
  • Pick up orders from food preparation areas and ensure food is prepared accordingly. 
  • Prepare guest check and if appropriate complete payment transaction.
  • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma or equivalent preferred.
  • Previous food and beverage experience required or equivalent training.
  • Knowledge of POS systems.
  • TIPS certification preferred.

HHM Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted October 29, 2024

AC Hotel Pleasanton

Our Hotel

A handwritten welcome note, a perfectly crafted Gin Tonic and a sleekly designed guest room are among the details that mark the AC Hotel Pleasanton experience. Located next to Workday, Inc and the West Dublin BART station, the newly transformed hotel focuses on the essentials with a hint of elegance. Breakfast at AC Kitchen is a journey to Europe with fresh Iberico ham and French croissants. Bartenders at AC Lounge serve craft beers and local area knowledge. And rooms and suites feature hardwood floors, spa-style showers and ergonomic workspaces. Guests are encouraged to experience the hotel and Pleasanton itself. AC Library offers an alternative workspace with free Wi-Fi and comfortable lounge seating. The 24-hour fitness center features floor-to-ceiling windows to soak in the California sun. The outdoor pool includes a bar and spacious deck that can be reserved for events. And everything, including wineries, shopping, hiking and golf, is within easy reach.

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