Photo of The Whiteface Lodge Resort, Lake Placid, NY

Assistant Restaurant Manager

The Whiteface Lodge Resort

7 Whiteface Inn Lane
Lake Placid, NY 12946

96 Room Resort
Managed By HHM Hotels
Save this job
Tweet
LinkedIn
Compensation: $25.00 per hour, Full-Time

Opportunity:  Assistant Restaurant Manager

Assist in the effective management and direction of restaurant operations in accordance with established guest service and sustainability standards.

Potential Career Path

Restaurant or Banquet Manager– Food and Beverage Manager – Food and Beverage Director

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
  • Ensure that food quality is consistent, appealing, and prepared to guest specifications.
  • Interact with guests to obtain feedback on quality of service and food in outlet.
  • Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
  • Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
  • Check that all equipment is in working order.
  • Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
  • Ensure that food quality is consistent, appealing, and prepared to guest specifications.
  • Interact with guests to obtain feedback on quality of service and food in outlet.
  • Document inventory forecast usage and monitor supply.
  • Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
  • Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed. Comply with all Hersha accounting policies in order to ensure SOX compliance.
  • Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Associate degree preferred.
  • 2-5 years restaurant experience required.

Work Environment and Context

  • Work schedule varies and will include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted November 12, 2024

The Whiteface Lodge Resort

Whiteface Lodge

A Luxury Lake Placid Lodge & Resort

Evoking the Gilded Age splendor of the historic Adirondack Great Camps in its rustic timber design, Whiteface Lodge is tucked into the picturesque woodlands of the Adirondacks’ High Peaks region in Upstate New York. The village of Lake Placid, home to two Winter Olympic Games and a wealth of year-round attractions, lies within walking distance. And surrounding it all, six million spectacular mountain acres of Adirondack Park—the largest protected area in the

U.S. mainland. The breathtaking variety of geography provides plenty of outdoor activities. However, on-site amenities are plentiful as well, making the lodge one of the most alluring Lake Placid resorts.

Your Lodging Adventure Awaits

Our luxurious lodging sets us apart from other Adirondack resorts. Rustic design translates to warm woods, antlers, and other forest-inspired decor in the full kitchens, common areas, and bedrooms of each suite. Due to the modern amenities and gorgeous views of Adirondack Park from the private cedar and mahogany balconies, stays at Whiteface Lodge are incomparable to other Adirondack mountain resorts. Between one-bedroom suites and a Presidential Suite that sleeps six to 12 guests, Whiteface Lodge can accommodate groups of many sizes. New Yorkers choose our Adirondack mountain resort for business, pleasure, and even weddings, thanks to our many on-site venues.

Bountiful Indoor And Outdoor Amenities

In addition to spacious, lavish suites, Whiteface Lodge has several on-site amenities that elevated its status. Our Lake Placid spa has been listed in the Top 100 spas in North America by Conde Nast Traveler, complete with services like massages, facials, and body and nail treatments. Coupled with yoga and exercise classes in our fitness center, guests will never feel more on top of their health and self-care routines. Guests can stay active recreationally by paying visits to the tennis courts, pools, winter ice skating rink, and Lake Placid in the summer for kayaking, canoeing, paddleboarding, and more. Or, a few hours inside the game room, movie theater, or bowling alley make for an entertaining afternoon. Children’s programs at this Lake Placid lodge are extensive too, offering arts and crafts, scavenger hunts, obstacle courses, science experiments, and more.

Besides boasting the best spa in Lake Placid, Whiteface Lodge is also proud to present the KANU Dining Room, one of the best restaurants in Lake Placid. Culinary experiences here will blow guests away, whether it’s the three-course meals, the wine list, or the dessert menu.

Other Job Openings