Human Resources Coordinator

Description

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Human Resources Coordinator to join the team!

Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.

Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.

We are looking for an individual with an upbeat, outgoing personality to be the face of the Human Resources team. This is a great opportunity for someone looking to grow their career in the Hospitality industry and HR. We are looking forward to your application!

What will I be doing?

The Human Resources Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Coordinates projects and activities and projects, as assigned. Provides clerical and office support and assistance to department management
• Maintain communication with departments involved in the assigned project/activity
• Route incoming mail, faxes, and packages
• Answer telephone and assist internal and external guests with requests
• Writes correspondence on behalf of the department
• Makes copies, send/distributes outgoing mail
• Uses email system to deliver and accept emails
• Greet internal and external customers when entering the department
• Assist with a variety of requests
• Maintains detailed filing system for department
• Maintain office supplies for department
• Report all unsafe conditions immediately
• Attend all mandatory meetings
• Follow and know emergency procedures as needed
• Keep work area clean and organized
• Maintain a good working relationship with other department, employees, and guests

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Qualifications - Internal

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Excellent written and verbal communication skills.
• Ability to effectively deal with a variety of audiences, some of whom will require high levels of patience, tact and diplomacy.
•  Strong computer literacy including knowledge of Windows XP and Microsoft Office Suite of products including Word, Excel, and PowerPoint.
• Proficiency in basic mathematics and good analytical skills.
• Ability to type accurately and at a minimum of 50 words per minute.
• Ability to exercise independent judgement and discretion while performing various responsibilities.
• Ability to prioritize workload; managing various projects and demands on a concurrent basis.
• Ability to work independently.
• Ability to work quickly and under pressure to meet deadlines.
• Strong organizational skills.
• Knowledge of effective reporting and tracking systems for project planning and execution.
• Good problem solving and research skills.

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent

EXPERIENCE

 A minimum of one year prior administrative support services with customer service responsibilities. Previous Human Resources experience preferred.

LICENSES OR CERTIFICATES

No special licenses required.