Golf Shop Associate

Golf Shop Associate

Reports to:  Director of Golf, Head Professional, Senior Assistant Professional

Job Summary:  Exhibits a positive attitude daily while assisting Members and Guests in the Golf Shop. Performs tasks assigned by Director of Golf, Senior Assistant Golf Professional, and Assistant Golf Professionals.

The Club:

• Founded in 1912, Lakewood Country Club is located less than ten minutes from downtown Dallas in the highly desirable Lakewood area.
• The Club has 1,150 Members with an extensive waitlist in all categories of Membership.
• The Club initiation fees are $100,000/year based on the type of Membership category.
• Amenities include:
• 68,000 square foot Clubhouse, which recently completed an expansion and complete renovation.
• Coore/Crenshaw 18 Hole Golf Course and extensive Practice Facilities, all of which were completely renovated in 2013/2014.
• A Resort Style Swimming Pool Complex (three Swimming Pools), built new in 2014/2015.
• Eight Tennis Courts built in 2014/2015 and one Pickleball Court.
• State of the Art Fitness Center

Education and/or Experience

• Minimum High School diploma or GED equivalent; some college preferred.
• Previous customer service retailing experience.

Job Knowledge, Core Competencies and Expectations 

• Able to operate a point-of-sale (POS) system.
• Outstanding customer service skills.
• Enthusiastically promote the game of golf.
• Knowledge of and ability to perform required role in emergency situations.

Job Tasks/Duties

• Advises Members and Guests about attire, golf clubs and supplies, etc.
• Arranges and displays Pro Shop inventory.
• Assists with Golf Pro Shop merchandising, cleaning (vacuums and dusts) and restocking.
• Records all sales transactions.
• Operates point of sale (POS) system.
• Collects and records greens fees and golf cart rental fees.
• Issues receipts for greens fees and golf cart rentals.
• Takes messages for Members who may be on the course.
• Assists in packing and unpacking inventory.
• Recruits tournament participants.
• Assists in special orders.
• Schedules tee times.
• Checks in and registers Members and Guests for golf play after confirming times and course and that the Member is paying within limits of his or her Membership.
• Assists with special promotions and sales.
• Opens and closes Golf Pro Shop as scheduled.
• Provides golf instruction as schedule warrants.
• Attends staff meetings.
• Completes other assignments requested by the PGA Professional Staff.

Physical Demands and Work Environment

• Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
• Frequent lifting, bending, climbing, stooping and pulling.
• Frequent repetitive motions.
• Continuous standing and walking.

Compensation

• The Club offers a Comprehensive Benefits Package, commensurate with qualifications and experience.

Lakewood Country Club (“LLC”) is an equal opportunity employer that does not discriminate in hiring or any other employment decision on the basis of race, color, sex, citizenship, national origin, ancestry, veteran status, age, physical or mental disability unrelated to the ability to perform work required, or any other criteria prohibited by applicable state or federal law.  The information obtained in this application is intended to secure information solely for the purpose of employment.