Business Travel Sales Manager
The Bellevue Hotel
200 South Broad Street
Philadelphia,
PA
19102
Summary
The Business Travel Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in their market segments. the Business Travel Sales Manager is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Responsibilities
- Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
- Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
- Conduct Outside sales calls 2-3 days per week
- Business development
- Meet or exceed set goals.
- Operate the Sales Department within the established sales expense budget.
- Initiate and follow up on leads.
- Maintain and participate in an active sales solicitation program.
- Monitor production of all top accounts and evaluate trends within your market.
- Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
- Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
- Invite clients to the hotel for entertainment, lunches, tours, and site inspections.
- Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
- Assist in the preparation of required reports in a timely manner.
- Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
- Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
- Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
- Meet and greet onsite contacts.
- Abide by Prime Selling Time (PST).
- Develop networking opportunities through active participation in community and professional associations, activities and events.
Qualifications
- College course work in related field helpful.
- At least 2 years sales experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Must be skilled in Windows, Company approved spreadsheets and word processing.
- Long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel-required meetings and trainings.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
The Bellevue Hotel
The Bellevue Hotel is a living landmark that embodies the style and revelry of Philadelphia’s gilded days. Part history, part innovation and always timeless, here guests enjoy spacious hotel rooms in a Center City location on Broad Street.
The Bellevue Hotel is embarking on an exciting transformation journey, offering guests a whole new level of luxury and style upon completion. Stay tuned for an unforgettable experience in the heart of Philadelphia and join our team!
