Banquet Supervisor
Transcorp Hilton Abuja
1 Aguiyi Ironsi Street
Maitama,
Abuja
900001
Nigeria
Description
Banquet Supervisor will support the Banquet Manager and Assistants in the operations, driving business profitability, cost management and ensure exceptional guest experience by efficiently managing assigned functions and events and to deliver an excellent Guest and Member experience.
What will I be doing?
As a Banquet Supervisor you are responsible for driving business profitability, cost management and deliver an excellent Guest and Member experience. A Banquet Supervisor you will also be required to assist the department. Specifically, you will be responsible for performing the following tasks to the highest standards:
Thorough knowledge of food and beverage operations including product knowledge, supervisory skills, service techniques, and guest interaction To attend any meetings, training sessions or courses that may be beneficial to you and your department on request from your Supervisor / Manager Ensure departmental service standards are strictly adhered to at all times Ensure proper handling of all operating equipment to minimize breakage or loss. To be friendly and polite in front of guests at all times. Assign and supervise duties to all direct reports. To assist in other Food & Beverage areas if and when required. Handle guest complaints / comments efficiently and promptly. Ensure outlet cleaning schedules are adhered to and identify additional requirements. To assist in the service of food & beverage when required. Study and learn menu terminology. Report for duty on time with clean attire. Follow the policies and procedures introduced by the Food & Beverage department Train, coach and mentor team members actively to ensure continuous skill improvement Perform periodic scheduled performance reviews with assigned team members Take disciplinary action when required in line with team member conditions of service Balances working hours in accordance with needs of the outlet operations To carry out any other reasonable tasks requested by your Manager or HODRequirements
What are we looking for?
A Banquet Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Minimum of HND or BSc in Related field Experience of managing large teams. Experience and knowledge with large functions. Good communication skills, great leadership and organizational skills Ability to drive cost effectiveness and generate revenue Focus on details and customer care Ability to use computer applications as Microsoft Office Word and excel and PowerPointIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Excellent grooming and Hotel/brand product knowledge.
Previous experience in Banquet operations is an added advantage
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Transcorp Hilton Abuja
At A Glance
Located in the heart of Nigeria's Federal Capital, the Transcorp Hilton Abuja hotel offers easy access to the commercial district, Abuja tourist attractions. Set on beautifully landscaped gardens, the hotel offers a wide range of business and leisure facilities.
Explore the spacious rooms and elegant suites at Transcorp Hilton Abuja. All hotel rooms feature large windows with city views, comfortable beds, work desks, WiFi access, marble bathrooms and more.
- 40 minutes from Nnamdi Azikiwe International Airport
- Extensive recreational facilities and outdoor areas
- On-site casino and arcade
- Seven restaurants and bars
- 24-hour Business Centre
- 24 multi-purpose meeting rooms accommodating up to 1,200 people
