Players Club Representative
Wild Horse Pass
5040 Wild Horse Pass Blvd.
Chandler,
AZ
85226
Closing Date July 5, 2024 At 500 Pm
Pay Rate: $18.00 per hour
This position provides guest relations and services to guests desiring membership in the player development system, provides excellent interpersonal skills towards both internal and external guests, and provides guests with club membership, information dealing with promotions, events, tournaments within the casino. Possess a professional yet friendly attitude and acts as an ambassador to all guests by personally performing the following duties as well as demonstrating the GILA WAY.
Essential Duties And Responsibilities
- Promotes and provides excellent guest service experiences to both internal and external guests.
- Identifies, establishes and inspires enrollments to prospective Players Club members both on the casino floor and the Players Club booth.
- Communicates properly with guests with reference to ticket redemption and preparation of player's club cards.
- Prepares new cards, replacement cards, and updates information in the player development system for guests.
- Performs other special projects and duties as assigned.
Skills/ Requirements
- High School Diploma or equivalent preferred.
- Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
- Must have intermediate computer skills with Microsoft Office Suite software.
- Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment.
- Must pass a full background check to be certified/licensed prior to employment.
- Must be able to work in a smoking environment.
Important Notes
As a condition of employment, all new hires must pass the following:
Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.
Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.
Wild Horse Pass
Wild Horse Pass is located at the I-10 freeway on Wild Horse Pass Blvd in Chandler, Arizona. The Four Diamond Awarded Wild Horse Pass is home to over 405 guest rooms and suites, resort amenities, and amazing dining and entertainment.. Amenities include two pools, fitness room, adjoining restaurants, and gaming with slots, blackjack, craps, roulette, baccarat, a BetMGM Sportsbook, and Topgolf Swing Suites.
Restaurants include Prime, a Shula's Steak House, Ling & Louie’s Asian Bar & Grill, Fullhouse Cafe, and a food court featuring Fatburger and Rizzo's, plus bars and lounges. Ideally located at the Wild Horse Pass Destination, we offer 36 holes of Troon Golf, Phoenix Premium Outlets, Aji Spa, and Koli Equestrian Center. All of this is located less than 20 minutes from Sky Harbor Airport.
