Manager - Beverage

Description

Essential Functions

• Ensures proper serving of alcohol to include proper carding, no over pouring, and cutting off patrons.
• Maintains accurate knowledge of ABCC rules and regulations.
• Maintains adequate coverage for optimum service as well as the avoidance of unnecessary overtime.
• Inspects all bars daily for cleanliness and proper stocking of supplies.
• Responsible for listening to, evaluating and assuring resolution of customer complaints.
• Monitors, establishes and maintains liquor par stocks by outlet and oversees monthly inventory counts as well as random spot check inventories.
• Maximizes cost effectiveness within the department, by ensuring compliance with established

  budget, labor and revenue benchmarks.

• Coordinates required beverage services for all outlets to keep inventory within established guidelines.
• Coordinates monthly wine training and keeps current with trends in the wine industry.
• Holds weekly meetings with beverage supervisors to ensure timely exchange of information and also holds regular meetings with all beverage employees recording accurate but brief minutes.
• Confers with the Director of Food and Beverage on a timely basis of any undue variance from the norm.
• Responsible for the supervision and evaluation of department staff, including completion and timely submission of annual employee evaluations.
• Responsible for complying with all food and beverage health, liquor and safety regulations, as well

  as all federal, state and local applicable laws.

• Exercises considerable judgement in determining priorities, managing projects and assignments, delegating work, and overall accomplishment of goals and tasks.
• Manages departmental budget, maximizing revenue and controlling expenses as appropriate
• Manages payroll and labor costs
• Maintains relevant records and oversees the maintenance of records as appropriate for the department
• Develops and implements strategic goals, objectives and business plans for the department
• Ensures compliance with relevant laws and regulations as well as company policies and procedures
• Maintains up-to-date knowledge of industry and competition.
• Ensures effective communication within the department and company.
• Holds subordinates accountable for established performance expectations.
• Motivates staff; provides advice and guidance as appropriate.
• Interviews, selects, hires and retains superior employees
• Coaches, and counsels subordinate employees
• Oversees and ensures the timely completion of employee evaluations
• Conducts training with subordinates, both formally and informally
• Issues discipline and terminates employees as appropriate
• Rewards and recognizes superior performers
• Oversees and ensures that employees work safely and follow all safety rules

Additional Function

• May be required to participate in daily service operation as needed.
• Performs other duties as assigned.
• May be required to oversee other Food and Beverage venues as needed.

Requirements/Education

• Must possess 3 – 5 years of management experience, preferably in Food and Beverage operations, with volume yielding $2 million per year. Casino experience preferred.
• High school diploma, GED or equivalent experience required, college preferred
• Must be proficient with Microsoft Office software.
• Must possess superior customer service and leadership skills
• Must possess superior written and oral communication skills
• Must be able to solve problems and deal with a variety of situations
• Must present an overall professional appearance
• Must be able to work weekends, holidays and nights as scheduled
• Must be able to successfully pass a background check and receive a license from the DE Lottery.
• Must be ABC certified before starting work
• Must be able to speak, read and write English.

Organizational Relationship

Accountable to: Director of Food and Beverage

Accountable for: Supervisor - Beverage

The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All The Work Requirements That May Be Inherent In The Position.

Bally’s Dover Is An Equal Opportunity Employer.

Qualifications

Must possess 3 – 5 years of management experience