Senior Communications Manager

The Opportunity 

Delaware North Parks and Resorts is hiring a Senior Communications Manager to join our team at the Kennedy Space Center in Meritt Island, Florida. As a Senior Communications Manager, you will be responsible for overseeing all public relations efforts and social media content for Kennedy Space Center Visitor Complex with the primary goal of generating attendance-driving publicity and consumer interest. If you enjoy a fast-paced job and utilizing your communications skills to make an impact, our Parks and Resorts team invites you to apply today. 

Pay

Minimum – Anticipated Maximum Base Salary: $68300 - $92200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities 

• Manages Kennedy Space Center, Visitor Complex Public Relations strategy, plan, and excecution. This role manages a team of three, including a Social Media Manager. 
• Write, review, and edit diverse content including news releases, promotional copy, web content, speeches, scripts, business reports, exhibit signage, internal messages, and FAQs 
• Develop fact sheets and content for new products, events, attractions, and programs; manage annual and individual public relations plans, including major attraction openings 
• Oversee media relations, including on-site photo, video, and film shoots; coordinate media interviews, comp tickets, familiarization tours, desk side briefings, media kits, and public relations campaigns 
• Manage and develop the public relations budget within the marketing budget, maintaining the online press room, handling media inquiries, and collaborating with NASA on contract requirements and initiatives 
• Create and execute yearly social strategy, supervise charity ticket donations, special events, scholarship requests, and coordination with organizations like Give Kids the World and Make a Wish 

Qualifications 

• Bachelor's degree in marketing, education, public relations, business, planning, or related field 
• 8-10 years of public relations experience with attractions or themed park environment preferred 
• Experience with crisis management at a large organization preferred
• Experience managing a team of multiple disciplines 
• Strong current knowledge of NASA programs and experience working within a federal government contract environment is preferred 
• Strong cross discipline knowledge or experience of marketing, sales, operations, education, outreach, retail, food and beverage operations, and promotional needs 
• Possess a thorough understanding of property mission statement, educational and interpretive principles, operational flow, revenue stream expectations and opportunities, financial reporting and analysis, sales opportunities, and marketing analysis and trends 
• Expertise with Microsoft Office programs 

Shift Details 

Day shiftHolidaysWeekends

Who We Are 

Delaware North is the food and beverage, and retail partner at The Kennedy Space Center Visitor Complex since dating back to 1995. The Kennedy Space Center Visitor Complex is the visitor center at NASA's Kennedy Space Center in Florida. It features exhibits and displays, historic spacecraft and memorabilia, shows, educational camps and programs, two IMAX theaters, and a range of bus tours.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.