Photo of Virgin Hotels Chicago, Chicago, IL

Room Attendant

Virgin Hotels Chicago

203 North Wabash Avenue
Chicago, IL 60601

250 Room Hotel
Managed By Virgin Hotels
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Full-Time
Who We Are

We love what we do and what we do is important!  We believe that everyone should leave feeling better – this means not just our guests, but also our teammates.  Everyone should go home feeling better because they learned something new, or had fun working that day.  Therefore, we hire unique individuals who work together to create amazing experiences for our guests.  We recognize that every member of the team contributes to the success of the whole hotel.  No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. 

Your Mission

Should you choose to accept it… 

If you are a neat-freak who loves to clean and ensure that everything is in its right place, then this job is for you.  You will be responsible for maintaining Virgin Hotel’s high standards of cleanliness in cleaning the guest rooms.  You will also be required to communicate, coordinate and work well with other teammates, managers and guests.  In addition, be aware of your surroundings and guest preferences that it will be easier for you anticipate guest needs in the way that they like their items organized (or not) in the rooms and be able to delightfully surprise them with your personalized service.  Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience! 

The Nitty Gritty

What exactly you will be doing… 

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities.  Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: 

  • Clean all guest rooms up to the Virgin Hotel standards of cleanliness 
  • Report to designated shift in assigned attire 
  • Performs designated duties within time allotted 
  • Uses only the designated cleaning chemicals and tools 
  • Reports any guest or safety issues to a manager or supervisor 
  • Keep guest information confidential and secure 
  • Turns in all “lost and found” items at the end of the work shift 
  • Responsible for all keys assigned and complies with the key policy established by the company 
  • Complies with security policies of the hotel 
  • Restock supplies as needed 
  • Complete a manager’s request within reason
What Qualities Are We Looking For?

You got skills?  If you are able to perform the following, then you have come to the right place…

  • Ability to scrub and scour different surfaces  using the appropriate tools 
  • Willing to work as part of a team as needed  
  • Educated on using the proper cleaning chemicals to clean a room properly 
  • Conserve water and chemicals according to training standards 
  • Frequent bending, stooping, reaching and wiping 
  • Able to lift up to 25 pounds 
  • Able to push/pull up to 100 pounds 
Background Must Have
  • Current, legal and unrestricted ability to work in the United States 
  • High school or equivalent education required.  
  • Preferred:  Additional foreign language 
Posted June 25, 2024

Virgin Hotels Chicago

About Virgin Hotels 

Virgin Hotels is a lifestyle hospitality brand that combines heartfelt service, straightforward value, and a seamless, personalized hotel experience with the track record of innovation and smart disruption that Sir Richard Branson's global Virgin Group has pioneered for 50 years. Each property intermixes a passion for food and beverage with music and culture, fusing with the local landscape and providing a vibrant and inclusive environment for travelers and locals alike. Virgin Hotels Chicago - named the '#1 Hotel in the United States' in 2016 and '#1 Hotel in Chicago' in 2016, 2017, and 2020 by the Conde Nast Traveler's Readers' Choice Awards - Virgin Hotels Dallas - named the '#16 Hotel in Texas' - Virgin Hotels Nashville and Virgin Hotels Las Vegas are now open. Locations in New York, New Orleans, Miami, Edinburgh and Glasgow to follow. Virgin Hotels continues to explore hotel and office conversions and ground-up development in Boston, Los Angeles, Austin, Seattle, and London.

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