Beverage Manager

Summary Description

The Beverage Manager is responsible for all beverage production and service during their shift; train and supervise subordinates and assure that the wants and needs of guests are consistently exceeded. In addition, the Beverage Manager ensures excellence in guest satisfaction through effective training of staff and a hands-on, lead by example management style.

Essential Job Functions/Duties

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
• Maintains beverage inventory and supplies in accordance with business demands.
• Monitors regularly scheduled cleanings while ensuring prompt, efficient and friendly quality service and preparation of food and beverage items to all customers.
• Complies with all department rules, regulations, policies, procedures, and internal controls, and any and all local, state and federal rules and regulations.
• Requires that payment, and/or comp authorization is received upon service of all food and beverage items provided and is responsible for assisting food and beverage staff in the proper balancing of the cash register.
• Complies with

  S.M.A.R.T.

  or T.I.P.S. training.
• Trains Beverage staff as appropriate.
• Monitors par levels and daily inventory of supplies.
• Ensures prompt, efficient, and friendly quality service and preparation of food and beverage items to any and all customers.
• Accepts payment and/or comp authorization upon service of beverages prepared and/or served.
• Oversees the balancing of the cash registers at the end of shift.
• Participates in weekly inventory of food and beverage supplies.
• Participates in developing specials.
• Attends periodic meetings and training sessions.
• Assists supervisor with weekly and monthly orders.
• Promotes positive public and employee relations.
• Performs other duties as assigned.

Job Specifications

• Must be 19 years or older.
• College degree or equivalent related experience
• Six (6) years of in food and beverage management, with three (3) years in a supervisory capacity in a high-volume beverage gaming operation.
• Proficient with Microsoft Office Suite or related software.
• Strong POS operational and programming experience.
• Knowledge of government health, hotel, or food service regulations.
• Proficient in operational financial management accountability and budgeting.
• Knowledge of craft beers in the local area preferred.
• Extensive knowledge of global whiskeys and bourbon preferred.
• Strong knowledge of mixology and ability to craft signature cocktails preferred.
• Previous experience in pairing, wine, beer, whiskey, and bourbons with food preferred.

Core Competencies

• Leadership Navigation
• Communication
• Analytical and Critical Thinking
• Relationship-Building
• Teamwork Orientation.
• Engagement.
• Problem Solving/Analysis
• Business Acumen
• Flexibility
• Trust/Integrity
• Guest Focus
• Initiative
• Decision Making
• Stress Management/Composure

Travel Requirements

Travel is not required for this position.

Work Hours

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property

Certification Requirements

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? ServSafe, TIPS Alcohol Awareness

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.However, preference may be extended to persons of Indian descent in accordance with applicable laws.

Physical Requirements Assessment

Rating Scale

0 Not Applicable to This Position

1 Normal: Conditions Similar to Everyday Life

2 Above Average: Beyond Normal Levels

3 Extreme: Extraordinary Levels

Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

Work Environment

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