Assistant General Manager

At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests.  We are a leader in the Myrtle Beach area’s hospitality industry with an industry leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4000 units in a variety of Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.

Work Location: Crown Reef Resort

How Will You Shine?

As a valued and successful Assistant General Manager, you will be required to:

• Demonstrate positive leadership characteristics, which inspire employees to meet and maintain a thorough knowledge of all of rooms, Food and Beverage and all other departments’ Standard Operating Procedures 
• Ensure adherence to the Guarantee of Fair Treatment, Harassment Policy, and all company policies  
• Work hand and hand with the General Manager to guide department leads in running a successful, effective, and family culture department. 
• Provide a professional image for our guests by keeping a proper attitude toward co-workers, promoting teamwork, and helping to maintain cleanliness and orderliness in all areas of the resort 
• Continually communicates with the property’s General Manager regarding the operation, forecasts, revenues, special events, exceptions or changes to budget and any pertinent information that impacts the financial success of the properties
• Ensures good safety practices of employees and guests throughout the property assisting in the maintenance of proper emergency and security procedures. 100% compliance with OSHA and MSDS
• Ensure compliance with all VMB resorts Company policies and procedures. 
• Monitor budget to ensure efficient operation and to ensure expenditures stay within budget limitations.
• Assist in purchasing and the development of purchasing standards for all departments as requested. 
• Respond to all guests-related guest correspondences. 
• Analyze property position requirements to hire and retain adequate staff in conjunction with the Human Resources Department 
• Develop, implement, and maintain continuity with established timelines across all departments
• Ensure that all Guests Service: Deliver the best service, quality and value to every team member, manager, and guests, always
• Personally demonstrate a commitment to colleagues & guest service by soliciting for and responding promptly to all social media sites and emails (respond to guest and colleague comments and feedback positively)
• Manage guest incidents and tend to emergencies.
• Perform all other duties as assigned by the General Manager

How Will You Be Rewarded?

• Base pay
• Paid Time Off 
• Floating Holiday Pay 
• Medical, Dental, and Vision Insurance within 60 days
• Discounted hotel & resort Stays
• Work today, get paid today available
• Career advancement opportunities
• Training and continuing development in hospitality roles

Why Should You Choose VMB?

Hospitality is at the heart of all we do at Vacation Myrtle Beach. We “WOW” by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you’ll find a family that’s comprehensive, values diversity, and is built on a foundational respect for people from all over the world.

We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Job Types: Full Time

Pay: Based on Experience