B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.

Responsibilities:

Guest Service: Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel.
Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.
Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.

Required Skills and Experience:

High school diploma or GED required.
2+ years prior guest service experience required, preferably in a hospitality setting.
Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled

Posted November 26, 2024

Hampton Inn Dulles/Cascades

A central location near shops, restaurants and the airport.

Stay in the heart of Sterling at the Hampton Inn Dulles/Cascades hotel, centrally located near shops, restaurants, DC's Wine Country and Dulles Airport. Situated in a quaint marketplace, our hotel is within walking distance of a variety of shops and restaurants. Enjoy a free shuttle service for Washington Dulles International Airport, located just 15 minutes from the hotel. Spend days shopping at Dulles Town Center Mall just ten minutes away, or visit the nearby Smithsonian National Air and Space Museum. Whether you're a corporate traveler, with a group, or just visiting, this Washington-Dulles hotel has everything you need for a comfortable and exciting stay near DC.

Relax with handy amenities and thoughtful extras at our Dulles hotel. Start your day with Hampton’s free hot breakfast every morning or pick up one of our free Hampton On the Run® Breakfast Bags, available Monday through Friday. Stay connected with free internet access in all guest rooms. The business center is fully equipped for all your business needs from surfing the net to printing documents. Refresh with a swim in the indoor pool or work out at the fitness center. Have a cookout on our patio that features a grill and comfortable seating. Settle in for the night in a comfy guest room featuring our clean and fresh Hampton bed®. With 1,400 sq. ft of function space, our hotel is ideal for hosting a business meeting or social event.

Hotel Facts

Near things to do like shopping, dining, the Dulles Town center, and Washington DC's Wine Country
Free airport shuttle service for Washington Dulles International Airport
152 spacious guest rooms and accessible rooms, each with free internet and large HD TV
Friendly, professional, and multilingual staff
Well-equipped 24 hour business center and 1,400 sq. ft. of meeting or Dulles event space

Included in Every Stay

Free hot breakfast
Clean and fresh Hampton bed
Free high-speed internet access in every room
Gym/fitness center use

Night Auditor

Hampton Inn Dulles/Cascades

Hampton Inn Dulles/Cascades

A central location near shops, restaurants and the airport.

Hotel Facts

Included in Every Stay

Other Job Openings

Housekeeper / Room Attendant

Night Auditor