Summary of Position
Perform preventative maintenance on hotel property. This includes ensuring all work orders are completed regarding basic painting, carpeting, plumbing, and electrical.
Requirements
- Has a minimum one (1) years of general maintenance experience.
- Effective verbal and written communication skills in English.
- Willing to work weekends and holidays based on business needs.
- Effective verbal and written communication skills in English.
- Basic knowledge of drywall, electrical, carpentry, plumbing, and electrical.
- Basic knowledge and ability to use equipment needed for cleaning and maintenance duties.
General Responsibilities
- Have an in depth understanding of all Operating Procedures pertaining to Maintenance and effectively execute.
- Performing routine maintenance and overall property upkeep activities.
- Complete all “Work Orders” requested by guests or hotel staff.
- Ensure overall hotel condition is in excellent condition.
- Maintain adequate inventory for hotel equipment and maintenance supplies.
- Perform Preventive Maintenance on all hotel equipment and guest rooms.
- Follow and enforce all hotel safety and emergency procedures.
- Conduct safety and quality inspections throughout the hotel.
- Actively monitor for needed repairs throughout the hotel.
- Be a hotel safety ambassador.
Specific Responsibilities
- Demonstrate a high level of integrity, take ownership of personal actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Operating Procedures.
- Provide exceptional customer service and greet all guests with a smile.
- Prioritize daily workload, projects, and tasks with guidance of management.
- Conduct daily property walks of interior and exterior to ensure the safety, security and quality for guests and
- associates.
- Complete requested daily work order requests in a timely manner.
- Monitor and update electronic maintenance work order system daily.
- Be proficient on the use of the property management system.
- Perform routine maintenance and overall property upkeep activities including but not limited to basic painting,
- carpentry, drywall repair, plumbing, and electrical.
- Understand and practice all hotel safety procedures such as proper lifting, ladder safety, first aid, eye protection and
- chemical safety.
- Comprehensive knowledge and understanding of hotel’s preventative maintenance program and all requirements.
- Understand procedures of use and locations on all hotel’s emergency and utility shut off valves (Gas, Water, Pumps).
- Maintain cleanliness and organization in all electrical, mechanical and equipment rooms.
- Ensure all Brand scores are meeting and/or exceeding minimum standards.
- Ensure quality of product is maintained per minimum standards.
- Ensure all processes and procedures within the Maintenance Department are compliant with Operating Procedures.
- Stay updated on Brand requirements, standards, and changes.
- Take ownership and responsibility for guests concerns on behalf of the hotel, even outside of your own department.
- Maintain courteous and professional communication with other hotel departments, keep all appropriate departments updated with necessary information.
- Preform property walk(s) to ensure the security and safety all guest.
- Conduct weekly inventory of maintenance supplies/tools and ensure adequate stock is available and report ordering
- needs to management.
- Inform management of any unique situations, or unusual developments in hotel operations.
- Perform all other duties as needed and requested by management.
Optimum Attributes:
- Willing to take responsibility and accountability for the team.
- Strong attention to detail & ability to multitask.
- Epitomize professionalism.
- Determined and motivated to meet and exceed expectations.
- Reliable, responsible, and dependable
- Highly developed verbal and written communication skills
- Motivating team player
- Active & attentive listener
- Open with praise; discreet with criticism.
- Emphatic and tolerant
- Consistent and influential
- Rational, prudent, and practical
Performance Standards:
Posted November 7, 2024