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Divisional Vice President of Sales

Concord Hospitality Enterprises

11410 Common Oaks Drive
Raleigh, NC 27614

Management Company
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Full-Time

Description

Reporting to the EVP of Operations, this role will have oversight to a select portfolio of hotels and will have active involvement in all sales and marketing initiatives.

Responsibilities:

  • Actively participate in the selection process of hotel sales leaders. Partner with Talent Acquisition to ensure strategic hiring plans are in place. Create follow-up process, touch base with new sales leaders to ensure they have proper onboarding and training, and the tools needed to be successful in their jobs.
  • Train sales leaders on the Concord sales call productivity standards and maintain a follow-up process to ensure they are met consistently. Develop plans for sales leaders if they fall short on expected goals and timelines, assisting them in improving productivity and achievement of goals.
  • Develop succession plans for sales team members within the portfolio, ensuring that sales leaders are given the tools, mentoring and guidance to further their growth within Concord for future roles.
  • Direct involvement in the sales activities involving the pre-opening of new hotels and acquired hotels. Take ownership of the pre-opening / transition-take over checklist to include: setting up sales team sales strategies, working with brand representatives related to marketing plans, setting of pre-opening revenue goals, marketing and promotional materials.
  • Ensure all Concord Sales guidelines are in place and that sales associates are following them. Ensure properties are using proper ETools/on property CRM Tools, and that they are following Concord processes/standards – audit as needed. Provide leadership as needed with annual and daily group pricing, RFPs, and special events.
  • Conduct sales calls with top revenue producers for hotels in the portfolio. Develop strong relationships with customers/brands and ensure that associated sales leaders have similarly strong relationships.
  • Assist with the development of GM’s on how to effectively manage their sales associates and sales efforts, which may include training on how GM’s can impact sales - directly teaching as needed about the importance of the “GM’s 10 Commandments of Sales”. Develop processes to follow through that GM’s are actively monitoring sales call frequency with each hotel top ten customers.
  • Participate in weekly GM Sales Pulse meetings for hotels.
  • Assist poor performing hotels in the development of effective and strategic sales plans, identifying and correcting issues causing problematic trends.
  • Provide support, monthly critiques and assistance in the development of strategies sales plans for all hotels not meeting Concord Hospitality sales/revenue standards.
  • Provide Hotel Ownership reporting as requested for either market research, hotel performance, or forecasting.
  • Responsible for up to 75% travel conducting hotel visits and assignments.

Working for Concord

Concord Hospitality invests in our associates by providing training and development at all levels. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life harmony, diversity, and our commitment to provide the best customer service and quality accommodations possible, in every market we exist.

Our cornerstones: Quality, Integrity, Community, Profitability and FUN!

If you are a proven leader, looking for a culture rich and award-winning company, and you are ready to lead an amazing brand in a great and thriving location…..we may be the perfect fit! Apply today!

Pay Range: $150,232-$187,790

Posted May 7, 2024

Concord Hospitality Enterprises

Careers and Hospitality Job Opportunities with Concord

Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.