Marketing Intern

Description

We are seeking a vibrant and innovative Marketing Intern with a passion for hospitality to join our team. If you thrive on delivering exceptional customer service and are eager to dive into the dynamic world of hotel marketing, this role is for you. Under the guidance of our Marketing Manager, you will play a pivotal role in implementing sales and marketing strategies across our diverse offerings, including rooms, residences, spa, pool, fitness facilities, restaurants, bars and sustainability initiatives.

What will I be doing?

As a Marketing Intern you will work closely with our Marketing Manager implementing sales and marketing strategies across our diverse offerings. 

• Develop a deep understanding of our hotel's unique selling points, amenities, and services, as well as those of our competitors.
• Collaborate closely with sales, food and beverage, events, and spa teams to promote special offers, events, and occasions.
• Maintain and clean up the photo and video bank for the hotel and its facilities.
• Maintain and enhance our Account & Contact Database by collecting and auditing data regularly.
• Proactively build and nurture customer relationships through various sales and marketing activities, including email campaigns.
• Utilize WhatsApp and email to engage guests with promotions and updates.
• Ensure prompt responses to all guest inquiries within 24 hours.
• Uphold a positive attitude to foster a welcoming atmosphere for guests and colleagues alike.
• Monitor the revenue and business production of your assigned portfolio, providing end-of-month reports.
• Collaborate with the Marketing team to amplify our online presence through increased reviews and engaging social media content, including photos, videos, and Instagram stories.
• Provide valuable insights to the Marketing Manager on evolving marketing trends, competitive analysis, and innovative selling strategies.
• Participate in relevant Training and Development programs as recommended by senior management.

Requirements

What are we looking for?

A Marketing Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A youthful and energetic approach to work.
• Proficiency in Excel
• Strong communication skills 
• Excellent organizational and planning activities

What will it be like working for Conrad Hotels & Resorts?

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And,our amazing Team Members are at the heart of it all!