Headwaiter - Chinese Restaurant

Description

Hilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.

And, we strongly believe that our Team Members are more than just “employees”.

Thrive at Hilton embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as an individual.

Go Hilton, our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks.

A Headwaiter assists with the coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements.

What will I be doing?

As a Headwaiter, you will be responsible for the organization and coordination of the team, attendance to the guest and clients of the Restaurant. Specifically, you will be responsible for performing the following activities at the highest standards:

• Distribute tables and tasks to team members
• Request to the Cooperative Company the necessary number of cooperate members, according to demand
• Identify the sector operational necessities and inform the supervisor
• Follow up the procedures according with the check list
• Coordinate the work of all team members, in order to maintain the constant quality of the service
• Performs the transfer of goods and materials across sectors
• Support the supervisor on bureaucratic issues and team development
• Track Food and Beverage monthly inventories

Requirements

What are we looking for?

A Headwaiter at Hilton is always working on behalf of our guests and clients and team with your coworkers. To fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values:

• Positive attitude
• Administration and organization skills
• Know how to listen to suggestions and critics
• Be committed to delivering high standard customer service
• Take initiative
• Teamwork
• Ability to lead people
• Good communication

It will be advantageous in this position if you demonstrate the following skills and differentials:

• Experience in hotel
• Experience in similar function