2345 McGee Street
Kansas City,
MO
64108
Full-Time
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Experience our Crown Center hotel in Kansas City
Live like a local at Sheraton Kansas City Hotel at Crown Center. With a central location attached directly to Crown Center, hotel in Kansas City, guests are perfectly placed in the action. Premier shopping, dining and entertainment are a short stroll away at Crown Center. At the same time, popular downtown attractions such as Union Station are a short ride away. Visit Country Club Plaza, Legoland, the Convention Center or the vibrant Power & Light District. Recharge at our heated outdoor pool or Sheraton Fitness center. Host flawless meetings, weddings and social affairs in one of our 15 meeting and event rooms. As your day closes, relax in a pet-friendly hotel room or suite with smart accommodations such as a Sheraton Signature Sleep Experience bed, flat-screen smart TV, large work desk and high-speed Wi-Fi. Transform travel in downtown Kansas City, MO, at our stylish and streamlined Sheraton Kansas City Hotel at Crown Center.