11 South LaSalle Street
Chicago,
IL
60603
Full-Time
Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Blend style and substance into an unforgettable experience at our downtown Chicago hotel, boasting modern accommodations with extended-stay suites at Residence Inn Chicago Downtown/Loop. Greet the day with a complimentary breakfast buffet before exploring the city from our premier Chicago Loop location, just one block from CIBC Theatre near Millennium Park, Willis Tower and Soldier Field. After a full day of business or sightseeing, energize your mind and body in our modern fitness center or with distinctive American cuisine and specialty cocktails at Roanoke Restaurant and Club. Find your respite in beautifully-appointed hotel suites with complimentary Wi-Fi, fully-equipped kitchens and separate areas for living, working and sleeping. If visiting for business or social reasons, succeed in our sophisticated event space with professional planning and expert catering services. Residence Inn Chicago Downtown/Loop looks forward to welcoming you to the world's largest Residence Inn hotel with Four-Diamond service.