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Table Games Craps Dealer

Desert Diamond Casinos

7350 S Nogales Hwy
Tucson, AZ 85756

Gaming Company
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Full-Time

Position Summary

Under direct supervision of the Table Games Floor Supervisor and the Table Games Craps Floor Supervisor, deals accurately, professionally, and proficiently all Table Games offered by the Tohono O’odham Gaming Enterprise (TOGE) to guests while creating a fun, friendly, and courteous environment for all guests.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

  • Practices and promotes Outstanding Guest Service, to both internal as well as external guests
  • Proactive in anticipating guests needs striving to provide memorable service experiences
  • Arrives on property to work in complete uniform well-groomed appearance and clean hygiene
  • Presents a polished and professional image at all times
  • Basic knowledge of other games and services offered by TOGE at each property
  • Provides a friendly, fun, harmonious atmosphere for guests
  • Demonstrates strong knowledge of all Table Games offered by TOGE
  • Routinely strives to build and achieve guest satisfaction
  • Demonstrates the ability to control games
  • Complies with department, casino, gaming regulatory policies, procedures, and internal controls
  • Deals at the department mandated game pace (hands per hour) for all guests
  • Ensures payouts are made quickly and accurately
  • Maintains confidentiality regarding customer play
  • Communicates effectively with all co-workers and all guests
  • Checks with the Table Games Floor Supervisor, Table Games Craps Floor Supervisor, or Table Games Shift Manager prior to the beginning of shift change
  • Ensures game protection and safeguards company assets
  • Verifies cards are free from marks and/or imperfections
  • Attends regular scheduled staff meetings
  • Responds to guest’s requests/concerns while maintaining integrity of game
  • Assists in maintaining the cleanliness of the Table Games area
  • Contributes to a team effort and accomplishes related results as required
  • Performs other duties as assigned

    • Minimum Qualifications

    Education And Experience

    High school diploma or GED, must successfully pass dealing audition. A minimum of two (2) years of experience as a casino dealer with the game of Craps. Will be required to deal all primary and non-primary games primary game is defined as Blackjack, Roulette, and Baccarat; non-primary is defined as all other table games offered by TOGE not designated as a primary game. Must be 18 years of age or older. Must demonstrate proficiency in the English language and math skills. No felony, theft or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license; and to include the following:

    Knowledge, Abilities, Skills, And Certifications

  • Ability to practice the principles of public relations and outstanding guest service
  • Extensive knowledge and ability to deal all table games offered by TOGE
  • Extensive and complete knowledge of Internal Controls
  • Ability to communicate effectively in the English language, both verbally and in writing with Team Members and the general public
  • Ability to apply basic mathematical skills
  • Ability to appropriately manage stressful situations, occasionally dealing with irate customers
  • Ability to perform duties in a professional and positive manner
  • Ability to obtain and maintain gaming license
  • Skill in handling cards, gaming cheques and cash
  • Ability to deal at Department mandated game pace (hands per hour)

    Physical Demands

    While performing the duties of this job, the team member regularly is required to stand for extended periods; use hands and fingers, handle, or feel; reach with hands and arms; and talk or hear. The team member occasionally is required to sit and walk; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds. Team member must be able to spend a significant amount of time twisting and turning with upper extremities extended across gaming table.

    Work Environment

    Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Evenings, graveyards, holidays and/or weekend work may be required. Extended hours and irregular shifts may also be required.

    • Posted October 25, 2024

    Desert Diamond Casinos

    Desert Diamond Casinos offer a convenient, memorable entertainment experience in Tucson, Sahuarita, Why and Glendale, Arizona. Amenities include unmatched gaming options, fine dining, and world-class sporting events, music concerts and comedy sets at the Diamond Center. Desert Diamond Casinos & Entertainment also offers one of the region's finest convention centers and high-tech meeting facilities.

    An enterprise of the Tohono O’odham Nation, Desert Diamond Casinos & Entertainment has been in the gaming and entertainment business for almost 30 years, beginning in 1985 with the opening of Papago Bingo in the Tucson area.

    Our gaming properties include:

    Desert Diamond Casino Sahuarita which features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games, as well as a Sportsbook. There are two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor. The property provides high-tech banquet & catering, conference and business meeting rooms and the Diamond Center can cater up to 2,400 guests.

    Desert Diamond Casino Tucson which is located a convenient distance from both the Tucson International Airport and downtown.The casino offers a poker room, slots, table games including live blackjack and roulette, high-stakes bingo, and a Sportsbook. Food & beverage venues include the Diamond Café, the Diamond Grill, the Ko:Sin Ki: Buffet and the Coffee Bar, as well as two lounges on the gaming floor. The Hotel & Conference Center features state-of the- art meeting spaces, luxurious rooms with complimentary wireless internet access, a heated outdoor pool, jetted hydro-spa, patio seating with a fire pit, and a fitness center with a gym.

    Desert Diamond Casino West Valley which has nearby shopping, dining, and nightlife and is the official casino partner of Westgate Entertainment District. The casino offers a variety of table games which include live Blackjack, Craps, Roulette, Mini-Baccarat, Pai Gow Poker, Ultimate Texas Hold ‘Em, Three Card Poker, Spanish 21. The Sportsbook provides a venue to wager on sports events.Food & Beverage venues include the Nineteen 86 Steakhouse, the Edge, the Rock Bar, a Food Court and the casino Sports Bar.

    Desert Diamond Casino Why which is the smallest of our four gaming properties, which features a convenience store, gas station, and slot machines. It's a favorite stop for travelers going to and from Rocky Point, Mexico.

    You can get a job anywhere, but Desert Diamond Casinos offer you a career!

    Incredible Work Environment:

    We work hard to make sure that each property supports an environment of fun and excitement, both for our guests and our valued employees.

    Corporate Culture: 

    Our team is dedicated to the success of our enterprise & business and creating a culture where diversity is respected and values are honored. Together, our commitment to our guests, community, and fellow employees, helps us to thrive as a high performance gaming enterprise.

    Unparalleled Benefits: We offer a variety of insurance options, including medical, dental, vision, home, automobile, short and long term disability, pet and legal insurances. In addition, we offer 401K, relocation, paid time off, an employee assistance program, competitive compensation, tuition assistance and more.

    Training: Our organizational development team provides training throughout our casinos for both new hires and career employees who want to move into new positions.

    Why you’ll love working in Arizona:
    https://moving.tips/city-guides/reasons-to-move-to-arizona/

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