140 East Shaw Avenue
Fresno,
CA
93710
Full-Time
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $17.51 to $17.51 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
In joining Courtyard, you join a portfolio of brands with Marriott International.
Offering the perfect blend of comfort, convenience and California sunshine, Courtyard Fresno is the ideal spot to explore The Golden State from. Whether you're taking a scenic stroll through Woodward Park or visiting a loved one at California State University, Fresno, our terrific location can help you get to where you want to be. After a good night's sleep inspired by our luxury bedding, finish some work tasks using your room's free Wi-Fi and ergonomic workstation. When your brain needs energy, enjoy the snack you stored in your room's mini-refrigerator, or head over to our on-site restaurant, The Bistro. Open for breakfast and dinner, our restaurant serves American dishes that go great with a cup of Starbucks® coffee or an evening cocktail. Looking to burn calories after your meal? Our 24-hour fitness center offers cardio equipment and free weights for you to work up a sweat with.