2440 Hoonani Road
Koloa, Kauai,
HI
96756
Full-Time
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $14.00 to $14.00 per hour.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
This hotel sits on Poipu Beach, renowned for unspoiled white sand, swaying coco palms, and breathtaking sunsets. Kiahuna Golf Course, Spouting Horn, and the town of Koloa are all within a 10-minute drive.
Guests of Sheraton Kauai can snorkel in the calm waters of Poipu Beach, indulge in a massage by the sea, immerse in the Hawaiian culture, or enjoy evening mai tai receptions and ocean-view dining.
Newly renovated guestrooms at Sheraton Kauai Resort provide the Sheraton Sweet Sleeper bed, flat screen TVs, wireless Internet access, and furnished lanais with views of the ocean or gardens.
Perfectly situated to greet the morning sunrise, every guest room in our Beach and Ocean Wings faces the sea. And for those who prefer quiet beauty, our Garden Wing accommodations overlook acres of vibrant tropical blooms and sparkling waterfalls. A total of 394 rooms, including suites, are found in small, easily accessible buildings no taller than coconut trees. Connecting rooms are available for families.