18700 John F. Kennedy Blvd.
Houston,
TX
77032
Full-Time
Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness and presentation of all china, glass, and silver prior to use. Checks in with guests to verify satisfaction. Sets tables according to type of event and service standards. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintains cleanliness of work areas throughout the day. Supports compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance.
Education and Experience
OR
Management of Event Operations associated with Banquets, Event Services
Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards
The hourly pay range for this position is $24.04 to $26.44. Marriott offers a bonus program, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), travel discounts, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.
Discover comfort and convenience in Houston
Experience a perfect blend of convenience and comfort at the Houston Airport Marriott at George Bush Intercontinental. Directly connected to the IAH airport via underground tram, our modern Houston Airport hotel, with a free shuttle and on-site parking, saves time and eliminates stress for your travels to Texas. Start your day with coffee from The Daily Grind and join us for any meal at our restaurant, Flights Lounge & Grill, serving modern American classics and drinks. We offer in-room dining, a refreshing outdoor pool and a 24-hour fitness center, and an exclusive M Club lounge. There is also 31,000 square feet of event space and catering services for those staying at our in-terminal hotel at George Bush Airport on business. Relax and unwind in your spacious, quiet accommodations, boasting a pillowtop bed, free Wi-Fi for Bonvoy members, and a flat-screen TV. A memorable, pleasant and comfortable stay awaits at our Houston airport hotel.