Room Attendant

Description

The Room Attendant will clean and prepare guest rooms according to the quality FORBES standards;

Change bedding and make beds as directed;

• Clean floors and walls by sweeping, mopping, scrubbing, vacuuming;
• Vacuum rooms and hallways; keep public area around cart clean;
• Clean and polish furniture and fixtures;
• Clean windows, glass partitions, and mirrors using appropriate cleaners;
• Move and rearrange some furniture, as needed; turn mattresses;
• Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items;
• Gather and empty trash;
• Deliver any items requested by guests to rooms; make sure guests have all amenities;
• Carry linens, towels, toilet items, and cleaning supplies using wheeled carts or by hand as needed;
• Follow safety and security procedures;
• Notify supervisor of the need for any major repairs to rooms/furnishings; report damage, theft or found articles; and
• Perform other duties as required.

JOB REQUIREMENTS:

• Ability to: (1) deal with the public and co-workers with tact and courtesy; (2) use a vacuum cleaner; (3) comprehend oral and written instructions
• Willingness and ability to adhere to applicable grooming and appearance standards.
• Six months to one-year hotel housekeeping related experience.
• Must be proficient in English.

  Must be available to work all shifts including days, nights, weekends, and holidays

  Physical requirements include, but are not limited to: (1) performing heavy cleaning; high and low dusting; (2) transporting objects weighing up to 60 pounds; (3) a great amount of walking in all types of weather and (4) lifting, standing and bending up to 8+ hours daily.

  STANDARDS:  Maintain a positive, enthusiastic outlook; smile and greet guests, employees, managers, and supervisors; show respect for and cooperate at all times with those for whom and with whom you work; report to work as scheduled and on time; meet appearance standards; perform assigned tasks accurately and on time.