House Attendant
Full-Time
Overview
Opportunity: House Person
Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.
Your Growth PathHousekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager
Your Focus- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from the service landings and dispose of in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport to the laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and assistance.
- Work as a room attendant when staffing shortages occur or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skill
- High School diploma preferred.
- Previous housekeeping experience required or equivalent training preferred.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
- Usage of cleaning chemicals.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
To see other opportunities at this location, click here.
Hotel Madera
Our Rooms, Your Dupont Circle Oasis.
A cozy retreat in Dupont Circle serving New American cuisine, comfort food staples and handcraft cocktails in the DC metroplex. It’s no surprise that our inviting restaurant happens to be a favorite among locals who consider this space a second home. Travelers and locals mingle in a casual yet upscale environment that’s seasoned with sumptuous, hearty foods. Our Chef’s modern takes on traditional comfort food are made to pair perfectly with delicious cocktails, carefully curated wine lists, and tasty microbrews. Guests love the weekday breakfast and happy hour menus. Weekend brunch also ushers in a loyal following to our charming Dupont Circle space.
