Photo of The Langham Boston, Boston, MA

Restaurant Host

The Langham Boston

250 Franklin Street
Boston, MA 02110

312 Room Hotel
Managed By Langham Hotels and Resorts

Public Transportation Subsidy, 401k Match, Tuition Reimbursement, Medical Benefits, Referral Incentive Program, and more.

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Compensation: Hourly, Full-Time

PURPOSE AND OBJECTIVES OF POSITION 

The Host is a member of the Food and Beverage team that assists in ensuring that Langham Hotel guest service and food and beverage standards are met.  Hospitable, welcoming and friendly guest service, are essential requirements of the position.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Greet and seat guests
  • Answer the telephone/take reservations/manage Opentable reservations
  • Stock Menus and make sure they are clean and free of blemishes
  • Responsible for handling guest requests.
  • Provide maximum levels of guest service while maintaining Langham Hotel standards.
  • Report to duty as scheduled by manager according to operating hours with flexibility
  • Receive takeout orders via phone and in person, make sure guests receive their orders

SUPPORTIVE FUNCTIONS 

  • Assist server/busser/barback/bartender as needed
  • Additional duties not mentioned above may also be requested by supervisor

JOB KNOWLEDGE, SKILL AND ABILITY/ EDUCATION AND/OR EXPERIENCE 

  • Use written (verbal/visual) sources of information, e.g. read reports, procedural documentation, and reference materials.
  • Use verbal auditory sources of information.
  • Use non-verbal auditory sources of information, e.g. alarms.
  • Use oral communication to perform work, e.g. answer telephone, and receive visitors.
  • Make minor decisions requiring limited judgment, e.g. task sequencing, and Make general decisions in the absence of specific directions, e.g. prioritizing workload
  • Must have related previous experience in similar environment
  • React well and remain in control when working with high volume under pressure
  • Attend monthly department meeting and provided trainings
  • Demonstrate team playing skills at all times.
  • Have positive attitude and set example among colleagues
  • Must be able to work a PM schedule based on restaurant hours of operations.
Posted April 22, 2024

The Langham Boston

OVERVIEW

ROOMS

The Langham, Boston boasts 312 lavish rooms and suites that reflect the luxurious attributes of the Langham brand and the rich past of the building’s history. Each room is tailored with classic touches and deluxe amenities for a timeless, fresh and residential feel that luxury travelers have come to expect from Langham Hotels and Resorts. The guest rooms and suites were recently  transformed with the addition of updated spacious bathrooms with walk-in showers, and white marble floors and countertops, a lighter and brighter color palette as a nod to the traditional New England aesthetic. Guests are able to enjoy an elevated experience by upgrading to the Langham Club level, allowing for access to a refined, private club setting offering a wide range of privileges, including food and drink service throughout the day.

DINING

In the heart of downtown Boston, The Langham has introduced two chic new dining concepts - an eclectic dining venue Grana, and a redesigned signature cocktail bar at the lobby level called The Fed. The food and beverage offerings at The Langham equally reflect refined luxury and the innovative culinary scene in Boston. 

EVENTS

As part of the Langham culture, The Langham, Boston continues to create memorable events and weddings in function space that is infused with historic flavor along with detailing and accents that refer to this iconic landmark. Recognized for notable awards, the hotel provides an array of extravagant function rooms for your wedding, business or social event, including boardrooms for power meetings and two ballrooms for intimate or lavish elegant affairs. The Langham, Boston will make your event extraordinary with a dedicated team of organizers, innovative culinary creations, and cutting-edge audio visual that will ensure your event is flawless from start to finish.

WELLNESS

The Langham, Boston will offer wellness for your body with our state-of-the-art Fitness Center, heated indoor swimming pool, whirlpool and relaxing saunas. Guests will be able to maintain their fitness regimes while traveling using our Technogym cardio and strength equipment. Guests will have an open invitation to plunge into the refreshing waters of the sparkling indoor lap pool in the charming and intimate pool pavilion. 

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