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Director of Revenue Management

The London West Hollywood at Beverly Hills

1020 North San Vicente Blvd.
West Hollywood, CA 90069

226 Room Hotel
Managed By Northwood Hospitality
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Compensation: $145,000 - $150,000, Full-Time

Job Description

The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations in order to determine the appropriate mix of business to achieve revenue potentials every day of every year.

  • Able to sell strategic decisions to gain optimal business mix.
  • Ability to manage upward with good debate and consensus skills with objectivity.
  • Establish and communicate sales strategy for day, week, month and rolling 12 months.
  • Communicate any strategy changes or update any calendars for the sales team to use.
  • Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in London West Hollywood Business Review (WBR) morning meeting.
  • Manage and communicate group cut off dates. Run a group rooms control log (GRC) as well as pick up report from Property Management System (PMS) for 90 days. Verify pick up to actual block, cutoff date, and whether or not you should extend, etc. Discuss making any changes necessary to system after WBR.
  • Monitor the status of the hotel throughout the day. Adjust any inventory controls that need to be modified through CRS/GDS/PMS and communicate to the strategy team. This must occur at a minimum of twice a day with more frequent monitoring for high demand/revenue time frames.
  • Complete any rate changes through CRS/GDS, as necessary.
  • Work with the strategy team in analyzing actual performance vs. potential to identify future revenue opportunities.
  • Approach all encounters with guests and team members in a friendly, service-oriented manner.
  • Analyze the Star Report.
  • Review Hotelligence reports for trends, booking windows and sources of business as well as rates compared to competition.
  • Review volume account production with Transient Sales Manager and Director of Sales.
  • Facilitate monthly sales strategy meeting with the General Manager and Reservations Manager to discuss trends, review prior month information, and determine upcoming events and future strategies.

    Job Requirements

  • At least 5 years of progressive experience in a hotel or a related field required; or a 4-year college degree and at least 1 year of related experience.
  • Previous supervisory responsibility preferred.
  • High school diploma required.
  • Working knowledge of Microsoft Word, Excel, Office, e-mail.
  • Understanding of general hotel operations and the philosophy of yield management.
    • Posted March 14, 2024

    The London West Hollywood at Beverly Hills

    ICONIC GLAMOUR AND STYLISH ALLURE

    The London West Hollywood at Beverly Hills

    World's Best Award-Winner "The Top 15 Hotels in Los Angeles"
    6 Years Running

    THE EPITOME OF LAID-BACK GLAMOUR IN THE HEART OF LOS ANGELES
    The London West Hollywood is a stylish sanctuary in the most vibrant neighborhood of Los Angeles. Located at the base of the Hollywood Hills and adjacent to Beverly Hills, West Hollywood continues to emerge as a dynamic creative hub that embodies the quintessential L.A. lifestyle. Comprised of three main districts—the iconic Sunset Strip, the eclectic Santa Monica Blvd., and the cutting-edge West Hollywood Design District—“WeHo” packs some of L.A.’s hottest destinations, coolest restaurants, and chicest shops into just under two square miles. And The London is the quintessential urban oasis ideally located in the heart of everything that West Hollywood has to offer.

    From our unbeatable location in one the most walkable areas in greater Los Angeles, guests can easily stroll to some of the city’s most sought-after restaurants, including Craig’s, Cecconi's, and La Boheme. Home to L.A.’s best art galleries, WeHo’s Design District is also where you’ll find world-class boutiques like Amanu, The Great, and Rag & Bone. The Sunset Strip’s storied music venues, including The Roxy Theatre, Whisky a Go-Go, continue to draw crowds night after night, while world-class cultural attractions like the L.A.’s Museum Row are also close by.

    Ideally located at the crossroads of Beverly Hills and central LA, The London West Hollywood is a tranquil urban oasis that epitomizes modern luxury for the most discerning guests. Our spacious, all-suite accommodations combine sophisticated comfort, awe-inspiring views, and a signature sense of California cool. The best in West Hollywood luxury hotels, our impeccable service, exquisite food and drink offerings, and wide array of unparalleled amenities create a truly unforgettable experience.

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