Director of Front Office

Additional Information

Director of Front Office- Salary $109,200 - $122,722 per year

Job Number

24031984

Job Category

Rooms & Guest Services Operations

Location

SLS Hotel a Luxury Collection Hotel Beverly Hills, 465 S La Cienega Blvd, Los Angeles, California, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Management

Job Summary

Director of Front Office - Los Angeles, CA

Duties

Provide day to day direction to the front office team and hotel leaders creating revenue growth strategies to ensure financial and guest satisfaction goals are exceeded. Responsible for coordinating and empowering hotel operations with housekeeping, engineering and food and beverage. Prepare financial reports. Effectively use technology systems to manage and communicate hotel operations. Manage and respond to surveys and social media reviews in a timely manner. Oversee the implementation of procedures, policy, systems, and payroll management. Responsible for the recruitment and selection of personnel.

Requirements 

Bachelor’s degree in Hospitality Management or related field and 5 years of experience in any job title involving Front Office management in hospitality industry. 

The job also requires five (5) years of experience in:

• Hotel PMS system: Micros.
• GoConcierge application.
• Fusebox.
• Sertifi Payment System.
• Atlas (Advanced Technology Lodging Access System).
• Financial analysis of Front Office operation and revenue forecasting.
• Experience of Front Office inventory control.

The job also requires four (4) years of experience in Competitor analysis, market research and benchmarking for Front Office Operations.

Background check required.

Location

465 S La Cienega Blvd, Los Angeles CA 90048

Salary

$109,200 - $122,722 per year. Standard corporate benefits provided.

To Apply 

Please apply on-line at careers.marriott.com (Job Number 24031984)

Standard corporate benefits provided. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

The salary range for this position is 109,200 to 122,722 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.  

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.

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