Job Number

24029695

Job Category

Food and Beverage & Culinary

Location

Renaissance Dallas at Plano Legacy West Hotel, 6007 Legacy Drive, Plano, Texas, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

Relocation?

Position Type

Management

Job Summary

Creates a unique guest experience that draws hotel and non-hotel guests. Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and effectively positioning the outlet. Is heavily involved with promoting the bar/lounge, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controls. Manages Bar/Lounge daily shift operations and supervision of staff. Strives for high guest and employee satisfaction while maintaining the operating budget. Accountable for promoting compliance with legal obligations professionally and consistently. Determines and implements training needed to accomplish goals. Strengthens the Food and Beverage/Culinary team by assisting in other outlets when needed.

Candidate Profile

Education And Experience

High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Core Work Activities

Taking an Entrepreneurial Approach to Driving the Bar/Lounge Business

Understands financial opportunities by surveying restaurant demand.

Confers with key individuals in the local community to assess opportunities while identifiying and analyzing competitors.

Controls purchases and inventory, negotiates prices and contracts, develops preferred supplier lists, reviews and evaluates usage reports and takes corrective action as necessary.

Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.

Leading Significant Marketing/Public Relations/Media Activities

Attracts guests by developing and implementing marketing, advertising, public and community relations programs, evaluating program results and identifying and tracking changing demands.

Owns bar/lounge related social media posts and public event communications; monitors social media activity; responds to comments; analyzes posts/trends; corrects deficiencies

Creates network of sources to enable outreach and event opportunities.

Serves as the primary point of contact for any events or bar/lounge related community activities.

Interacts with liquor purveyors and purchases wine, beer and spirits for the outlets.Coordinates and books entertainment and events.

Handles the set-up and execution of all events to promote a world-class experience.

Participates in local networking activities that often take place off-property.

Activates specific brand strategies geared toward the customer experience.

Managing Bar/Lounge Operations

Implements agreed upon beverage policy and procedures throughout the property.

Manages the bar/lounge in compliance with all local, state and Federal beverage and liquor laws.

Monitors adherence to liquor control policies and procedures.

Monitors compliance with all Bar/Lounge policies, standards and procedures.

Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.

Understands beverage control including, but not limited to: days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.

Attends pre- and post-convention meetings as needed to understand group needs.

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals.

Achieves or exceeds budgeted goals.

Maintains food handling and sanitation standards.

Manages inventories according to budget and business levels.

Assists with developing menus and promotions, as necessary.

Communicates critical information to the Bar/Lounge staff regarding each event.

Monitors ambiance/atmosphere (e.g., lighting, music, table-top, etc.) is appropriate for Bar/Lounge concept, positioning, time of day, etc.

Manages entertainment and activation process to ensure it is appropriate for brand strategy.

Fostering an Environment that Creates Exciting and Memorable Guest Experiences

Creates long-term professional relationships with guest clientele.

Provides and empowers employees to provide excellent customer service

Interacts with guests to obtain feedback on product quality and service levels.

Responds effectively to guest problems and complaints.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Provides feedback to individuals in an effort to improve service performance.

Reviews comment cards and guest satisfaction results with employees and takes next steps as appropriate.

Managing Human Resource Activities

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in the development and implementation of corrective action plans.

Trains staff on liquor control policies and procedures.

Manages staffing levels to meet guest service standards, operational needs and financial objectives.

Promotes employee understanding of expectations and the work.

Actively participates in the hiring process to identify the right talent to support the outlet’s concept.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Facilitates the fair and equal treatment of employees

Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Monitors employee attendance of on-going training to understand guest expectations.

The salary range for this position is $70,000.00 to $92,000.00 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

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your purpose,

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to an amazing global team, and

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the best version of you.

Posted March 22, 2024

Artisan Bar Manager

Renaissance Dallas at Plano Legacy West Hotel