Task Force Operations Manager

Exciting leadership opportunity with established hotel management company! Aperture Hotels currently has a management portfolio of 18 hotels including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as some independents. We offer a dynamic work environment with avenues for professional and personal growth.

Excellent benefits including:

401K Match

Medical, Dental, Vision, STD/LTD, Accident, Life, + other supplemental

Flexible Spending Account

EAP

Paid Time Off

Scholarship Program

This is a task force, traveling job and requires near 100% travel. You will be traveling to hotels to perform interim leadership during times of change in GM or AGM position. The perfect candidate will be someone who loves to travel and experience new places while getting to make a positive impact during temporary assignments. 

Your responsibilities will include:

• Oversee and manage daily operations of the organization
• Develop and implement operational policies and procedures
• Ensure efficient and effective use of resources to achieve organizational goals
• Monitor and analyze operational performance, identifying areas for improvement
• Coordinate and collaborate with other departments to optimize workflow and productivity
• Provide leadership and guidance to staff, promoting a positive work environment
• Conduct regular performance evaluations and provide feedback to team members
• Develop and maintain relationships with vendors, suppliers, and clients
• Manage budgets and financial resources, ensuring adherence to financial goals
• Implement strategies for revenue management and cost control
• Maintain a high level of customer service, addressing customer inquiries and concerns

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Requirements and skills:

• Proven experience in hotel operations management or similar role
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills
• Proficient in budgeting and financial management
• Knowledge of revenue management strategies and techniques
• Familiarity with night audit procedures and hotel industry standards
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
• Exceptional customer service skills with a focus on guest satisfaction
• Proficient in phone etiquette and phone systems

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. These laws prohibit employment discrimination based on race, color, sex, religion, national origin, age, disability, marital status, veteran status, or any other characteristic protected by law. For more information, employees and/or candidates are encouraged to visit www.eeoc.gov.