Casual Floor Supervisor
Bally’s Twin River Lincoln
100 Twin River Road
Lincoln,
RI
02865
Full-Time
Description
Qualifications
- Strong table game(s) dealing, supervisory and customer service skills
- Three Years of appropriate Table Games experience
- Knowledgeable of casino games rules and regulations for at least 2 major table games
- Ability to write reports
- Ability to calculate mathematical solutions
- Excellent customer service skills
- Strong Management Skills
- Excellent Communication Skills
- Ability to evaluate personnel
License Requirements
Rhode Island Department of Business Regulations Gaming License
Essential Job Functions
- Implements customer service programs in responsible areas.
- Monitors guest satisfaction during conduct of Table Games.
- Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction.
- Directly supervises operation and conduct of assigned table games.
- Accurately rates player action in Table Management System.
- Accurately verifies payoffs of wagers.
- Tracks game bankroll and win / loss of responsible games.
- Responsible for training, supervision and conduct of dealers.
- Responsible for safety and security of gaming equipment and company assets.
- Evaluates probationary employees and Dealers job performance.
- Initiates request for performance documentation.
- Ensures compliance with Federal and State gaming regulations.
- Supports company objectives, procedures and internal controls.
- Implements and reports violations of company EEO policy.
- Responsible for accuracy of documentation and paperwork.
- May act as a Floor Manager
Physical/Mental Requirements
- Reading, writing, mathematics, good vision, speaking, hearing, sitting, walking, standing, use of keyboard, use of telephone, working under time pressure and working rapidly for long periods.
- Must be able to lift 25 pounds.
- Must be able to walk/stand during shift without restriction.
- Must be able to work in a loud, smoky environment.
Working Conditions
- Mostly indoors and generally climate-controlled environment, occasionally outdoors
- Noise, smoke, and odors
- Working with others and independently
Bally’s Twin River Lincoln
Bally’s Twin River Lincoln, located in Lincoln, Rhode Island, is the state’s largest gaming and entertainment venue. It is 10 minutes from Providence and less than an hour from Boston.
Formerly known as Lincoln Park, the renovated facility offers 162,000 square-feet of gaming space with over 5,000 gaming positions. The casino features over 4,200 slot machines and virtual table games (including blackjack and roulette), as well as 114 live table games including blackjack, roulette, craps, a poker room and sports betting. Twin River offers both smoking (1st Floor) and smoke-free (2nd Floor) casinos.
A great alternative to Connecticut & Massachusetts casinos, this unique gaming facility also hosts simulcasting of the best thoroughbred and greyhound racing from around the country, a 29,000+ square foot Twin River Event Center with headline entertainment, free concerts at the Lighthouse Bar, signature cocktails and premium cigars at Blackstone Cigar Bar, and award winning beer and live music at the Shipyard Pub.
Food & beverage venues include Fred & Steve’s Steakhouse, the Wicked Good Bar & Grill and Sportsbook Bar & Grill, as well as 16 other dining outlets.
Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.
With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".
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