Housekeeper / Room Attendant

Winston Hospitality is looking for Room Attendants for its brand new distinctive select-service 181 room AC Hotel by Marriott and 162 room Element by Westin located in downtown San Antonio, TX.

Who will this job appeal to:

This position would be ideal for someone who is detail oriented, passionate about customer service, values a professional environment, team oriented, and desires a long-term employer relationship. Previous experience is preferred but not required.

FUNCTION:

Responsible for providing clean hotel guest rooms that meet the expectations of the guest and the established standards of Winston Hospitality.

Reports To: Executive Housekeeper or Housekeeping Manager

RESPONSIBILITIES:

• Ensures complete guest satisfaction.
• Responsible for providing clean guestrooms.
• Responsible for sweeping, mopping, and dusting within the guestrooms.
• Responsible for vacuuming hotel guestrooms.
• Responsible for emptying guestroom wastebaskets.
• Responsible for replenishing guestroom amenities and supplies, i.e., tissue, soaps, shampoos etc.
• Responsible for ensuring that Quality Standards and Service are maintained for Property, Product and People.
• Responsible for ensuring that Quality Standards are met for brand expectations.
• Responsible for developing a critical eye for detail and perfection.
• Responsible for security of guest room and its contents.

NOTICE: 

Standing, bending, stooping, and lifting weights up to and including 25 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.