Front Office Manager

We seek a hotel manager to lead the team at our 82-room hotel!  Responsibilities of the Front Office Manager  include: Manage, train, administer, and supervise all guest services , in order to maintain company and brand standards, and to maintain the highest level of courteous, professional and efficient service to all guests.

Requirements:

* Overall leadership of hotel rooms, and guest service 

* Hotel operations experience

* Hire, train, and develop staff.  Create a positive work environment for all associates.

* Create a positive guest experience to drive GSS scores and exceed overall guest satisfaction.

* Develop/manage Training guides and best practices.

* Ensure all Brand and Company standards and initiatives are achieved.

* Direct all Quality Assurance initiatives.

* Able to work a flexible schedule including some evenings, weekends and Holidays.