Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand!
Front Desk
Springhill Suites by Marriott Detroit Wixom
49097 Alpha Drive
Wixom,
MI
48393
99 Room All Suite
Managed By
Thrive Hospitality Group
Full-Time
Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software.
Where this job could take you
Interested in a career that offers challenging and rewarding opportunities? Thrive is seeking motivated, determined industry professionals who excel in a team-driven environment that promotes both professional and personal growth.
Posted March 28, 2024
Springhill Suites by Marriott Detroit Wixom
Our Hotel
Travel in style at SpringHill Suites by Marriott®, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing. Take the stress out of travel with free Wi-Fi, relaxing pools and fitness centers. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day - like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Quite simply, from business trips to leisurely journeys, SpringHill Suites is a breath of fresh air.