Hilton Reservations & Customer Care - Tampa

Welcome to HRCC Tampa! We are the most colorful HRCC reservation center dedicated to providing the best atmosphere for our employees and the best service to our customers. The Tampa office is the proud home to a diverse team of talented individuals that interact with many of our valuable guests.

Our employees chose Hilton Reservations for these reasons:

• Excellent Training
• Many Non-Traditional Work Schedules
• Base pay plus attractive sales incentives (Reservations Sales)
• Positive Work Environment
• Supportive Staff

Work groups include:

• Reservation Sales – sales and service for our entire Hilton portfolio of brands.
• Luxury Desk – reservation inquiries and processes requests for all of our upscale luxury properties.
• Portuguese Desk – service to our Portuguese speaking guests with reservations and inquiries.
• Redemption Desk – assistance to our valued HHonors Members with reservations and HHonors point redemptions.
• Spanish Desk – assistance to our Spanish speaking guests with reservations and inquiries.
• UK Desk – assistance to our United Kingdom and Ireland guests with reservations and inquiries.